Abstract
o many terms related to safety, yet so little progress in this area over the years! Patient safety has become a major endeavour within virtually every health care setting, yet despite the efforts of every health care professional, patients continue to be at risk of adverse events as a result of direct care and processes of care. A new term is now starting to appear in the literature: patient safety incident. This term originates from the World Health Organization (WHO), which in 2004 set up the WHO Patient Safety program and the International Classification for
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