Abstract

Nowadays, knowledge in Public Sector environment becomes very vast and increasing day by day at speedy pace. So, to handle and manage the knowledge becomes a tedious job, resulting into degrading the overall affectivity and productivity of the system. Hence, the need of effective architecture arises, which can increase the performance of disseminating knowledge in public sector. This results the implementation of knowledge management (KM) using Multi Agents (MA). Using Multi Agents reduces the time overhead for serving relevant knowledge to end users. The objective of this paper is to propose KM architecture using MA which will be helpful and effective in circulating knowledge to public sectors in a much better and easier manner, due to which it enhances the productivity and performance. The paper firstly, gives the understanding of literature on various knowledge management frameworks and tools for implementing Multi Agents. Then it proposes a MA enterprise knowledge management architecture (MAEKM), stating that how knowledge circulation will be done. At the end, using JADE framework, paper implements MAEKM architecture for public sector. The paper describes the necessity of implementing this architecture and its usefulness in disseminating knowledge in public sectors.

Highlights

  • Knowledge Management (KM) [1,2] is defined as to provide relevant information to the right people at right time

  • This results the implementation of knowledge management (KM) using Multi Agents (MA)

  • The objective of this paper is to propose KM architecture using MA which will be helpful and effective in circulating knowledge to public sectors in a much better and easier manner, due to which it enhances the productivity and performance

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Summary

Introduction

Knowledge Management (KM) [1,2] is defined as to provide relevant information to the right people at right time. We are using Multi-Agent methodology using JADE (Java Agent Development) for implementing KM. An agent can be defined as a software and/or hardware component of system who accomplishes tasks on behalf of its user. They have the ability of knowledge based reasoning

KM Life Cycle
Knowledge Management in Industries
Skills of KM in Organization
Current Techniques Implementing KMS
MAEKM Architecture
Overall Implementation of PSU Knowledge Management
Abbreviations Used BA: Bank Agent BKA: Bill Knowledge Agent BPA
Implementation Tools Used
Conclusions and Future Work
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