Abstract
Reputation is used to regulate relationships of trust in online communities. When deploying a reputation system, the requirements and constrains of the specific community needs to be accommodated in order to assist the community to reach their goals. This paper identifies a need for a framework for a configurable reputation system with the ability to accommodate the requirements of a variety of online communities. Such a reputation system can be defined as a service on the Cloud, to be composed with the application environment of the online community. Consequently, this paper introduces the concept of RaaS (Reputation-as-a-Service) and discusses a potential framework to support the creation of a RaaS. In order to define the framework, research is conducted into features of SaaS (Software-as-a-Service) architecture components, user requirements for trust and reputation, and features of current centralized online reputation frameworks that can be configured in order to support a reputation service on the Cloud.
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