Monitoring visitor injury in protected areas - analysis of incident reporting in two Western Australian parks

Abstract

A large number of visitor injuries and fatalities are recorded in protected areas around the world each year. With the goal of reducing future accidents, it is critical for managing agencies to learn from past events by identifying why and under which circumstances visitor incidents occurred. This paper presents a retrospective analysis of visitor incident data recorded in Western Australian lands and waters managed by public agencies between July 2011 and June 2017. The aim of the study was to explore trends and patterns of incident occurrence, and by so doing, to examine whether current incident reporting practices in Western Australia are adequate to comprehensively understand incident occurrence in different park contexts. Using Karijini National Park and Ningaloo Coast World Heritage Area as case examples, different ways are presented how incident data collected can be utilised in relation to different park contexts. However, our study shows that incident monitoring in Western Australia is characterised by fragmentary recording of information, leading to difficulties in clearly understanding why and under which circumstances incidents occur. For example, whilst visitor risk levels across various times during the year were quantified in Karijini, illustrating that certain months are related to a greater risk of injury per park visit, insufficient data provision on weather conditions and visitor behaviour meant that no clear conclusions could be drawn on the causes of this trend. Similarly, whilst the data pointed towards a specific visitor group at high risk of harm in Ningaloo (i.e. unguided international visitors), a comparison to overall visitor data was not possible, which prevents making inferences about the extent of the potential issue identified. Management implicationsThe study illustrates that more comprehensive incident monitoring practices can help to better understand incident occurrence in protected areas, can improve awareness of the hazard situation relative to situational visitor characteristics, and can further refine visitor risk assessment and management processes. The paper also illustrates the importance of including potential contributing factors such as prevailing environmental conditions as well as visitor behaviour in incident reports for a more meaningful incident data analysis. Whilst this study provides some recommendations on the type of information that should be included in visitor incident reports, more work is needed to further establish a standardised incident reporting and monitoring system applicable to the management of visitor risk of injury in protected areas on a larger scale.