Modelling of Emotional Infection to the Information System Management Project Success

Abstract

Emotional infection is considered as a social and psychological model of transferring the mental mood of the manager to other stakeholders of the information system creation projects, emotional impact in the face of direct contact, and the inclusion of the individual in certain mental states that affect to the success of management. The object of emotional infection technology is the manager or group, the task was to educate, educate and create the organization of new behaviour in neither adverse, complementary but nor contradictory internal and external conditions. In times of crisis, the emotional behaviour of the Information system project manager and his infection with the project team is exacerbated by external uncertainty. The stakeholder infection model is based on an understanding of the life cycle of the project manager, which is presented as a curve for personal changes of the manager of Information system projects and programs. Emotions are considered in content, reflecting the various aspects and meanings that caused them. To apply the psychophysiological model for assessing the impact of the emotional state of the stakeholders of Information system projects success, these influences have been transformed into a competent model for managing these projects. Examples of changes in the competence of the manager and the project team in the case of a wall and asthenic emotions are given.