Modeling value co-creation in cloud-based mobile fintech services within the Islamic banking settings

This article aims to examine the external factors that impact the profitability of Jordanian Islamic and traditional banks. This paper was applied to all Jordanian banks: 3 Islamic banks and 12 traditional banks. The study was based on annual panel data for the years from 2011 to 2023. Data were collected from the annual reports of banks, reports of the Association of Banks in Jordan, and reports of the Central Bank of Jordan. The study used many determinants that affect profitability: ROA, Concentration Ratio (CR), Market Share (MR), gross domestic product (GDP), growth rate (GR), consumer price index (inflation) (CPI), and money supply (M2). The data were analyzed using a model of the effects of randomness. The paper found that Market Share (MR) and money supply (M2) have a positive impact on the profitability of Jordanian banks. It turned out that the Concentration Ratio (CR) and the consumer price index (CPI) have a negative impact on the profitability of Jordanian banks. It was also pointed out that gross domestic product (GDP) and growth rate (GR) have no impact on the profitability of Jordanian banks. The study recommends that Jordanian Islamic banks continuously monitor the development of their profits, as it affects their continuity and ability to compete. There is a need for Jordanian Islamic banks to explore new investment areas to exploit the volume of deposits available to them to increase profits.

The aim of this paper is to knowledge the problems faced by Islamic banks in Jordan towards the adherence to AAOIFI accounting standards. And to study the problems faced with adherence to AAOIFI accounting standards, a meticulous market survey was conducted from banking (employees of the financial department) in Islamic banks in Jordan – their number 4 – banks. A structured questionnaire was designed and distributed in person among respondents – their number 80 – employees in the financial departments. We are found towards adherence to AAOIFI accounting standards. Internal and external problems are found to adherence Islamic banks to AAOIFI accounting standards. The sample is limited to Islamic banks in Jordan. This is necessitated by the lack of adaptation elsewhere. Also, there is little research in Jordan on adherence to AAOIFI accounting standards developed by this body. This paper, along with the previous study, helps to address this gap.

The goal of this study is to demonstrate the extent of applying legitimate procedures and their accounting treatments for lease-to-own (lease purchase) transactions ending in the transfer of ownership (possessing) and in financing of education and health benefits by Islamic Banks. In order to achieve the objectives of this study, the scholars have prepared a questionnaire containing the legitimate executive procedures, the operations, the accounting records (accounting processes) and the time proved for each of these lease transactions ending in the transfer of ownership and in financing of health and education benefits by Islamic Banks. The population of study as a whole has been considered as a sample of the study, because the volume of the study population is small, represented by the only four Islamic banks in Jordan. The Questionnaire was distributed among these banks. The study reached to a conclusion that the Islamic Banks in Jordan apply the legitimate procedures in the lease-to-own (lease purchase) transactions and in financing health and education benefits. And that the processes and accounting records (accounting processes) that are in harmony with the legitimate procedures of lease-to-own (lease purchase) transactions and financing of health and education, and in accordance with standard No.8 of the Accounting and Auditing Organization For Islamic Financial Institutions. The researchers recommend a guide to the Islamic Banks in Jordan towards increasing their attention in the sphere of financing health and education, due to their positive effect on the society, in respect of meeting the needs of the society and keeping the society away from forbidden financial means.

The purpose linked with the existing study is to examine the impact of strategic leadership on the competitive advantage of the Islamic banks in Jordan. The mediating analysis of organizational ambidexterity and information system among the links of strategic leadership on the competitive advantage of the Islamic banks in Jordan also included in the aim of the ongoing study. This study has executed the quantitative techniques of data collection through which data has been gathered from the employees of the Islamic banks by using questionnaires. The analysis part of the existing study has been accomplished by using the AMOS. The results indicated that the positive nexus has been found among the links of strategic leadership and competitive advantage while the findings also exposed that the ambidexterity positive mediates among the links of strategic leadership and competitive advantage of the Islamic banks in Jordan. These findings provided the guidelines to the regulators while formulating regulation for competitive advantage along with leadership and also helpful for the future studies who aim to investigate this area in the future.

The primary aim of this study is to evaluate the performance of Islamic banks in Jordan and identify the significant factors that influence their performance. The study focused on the three Islamic banks in Jordan that are listed on the Amman Stock Exchange (ASE) for which data was obtained from 2009 to 2020. A panel data analysis, random effects model and the generalized least squares (GLS) method were used to analyze the data and to test the study hypotheses. Based on the results, credit risk and capital adequacy positively and statistically affect the performance of Islamic banks in Jordan, measured using return on assets (ROA) and return on equity (ROE). With regard to external determinants, the GDP growth rate was shown to positively and statistically affect the performance of Islamic banks. The results also indicate that money supply (M2) statistically affects the performance of Jordanian Islamic banks (ROE).

The aim of the study was to identify Role of internal auditor in dealing with computer networks technology - Applied study in Islamic banks in Jordan -. The objectives were to identify the role of the computer networks that are installed for the first time in addition to the role of the auditor in the physical components of computer networks and maintenance. The study community consists of internal auditors in Islamic banks or financial institutions, a total of 101 questionnaires were distributed and 89 questionnaires were retrieved for statistical analysis. A single sample test was used to test the hypotheses of the study. The arithmetic mean and the alpha test were used to find the internal consistency rate of the study sample. The most important results of the study: the presence of the impact of computer networks on the internal audit work environment both in the installation of the computer for the first time or provide the physical components of computer networks. The most important recommendations: The need to hold seminars and conferences using technology tools and their effects on the environment of internal auditing or external auditing or accounting environment in general.

The study aimed to study impact of Electronic Service Quality on Customers Satisfaction of Islamic Banks in Jordan. The Electronic Service Quality represented by (Reliability, Ease of use, Effectiveness, Web Site Design, privacy, and Responsiveness). The population of the study consisted customers of Islamic banks in the North territory of Jordan (Jordanian Islamic Bank, International Arab Islamic Bank), a random sample was taken amounted (300) participants, SPSS was used to examine the study hypotheses and achieve its objectives. The researcher found that there is statistical significant impact of the Electronic Service Quality (Ease of use, Web Site Design, privacy, and Responsiveness) on Customers Satisfaction of Islamic Banks in Jordan. Regarding the dimensions of reliability and effectiveness, the study indicates that they had insignificant impact on Customers Satisfaction. The researcher recommended the use of specialists in the field of electronic sites design in particular, because the site attractiveness needs experience sufficient experience in this area to support its attractiveness for customers, and to benefit from the experiences of the developed countries in the field of software technology control and protection of customer information, in order to strengthen current Software application to those banks.

Purpose – The purpose of this paper is to explore the various perceptions of stakeholders on corporate social responsibility (CSR) of Islamic Banks in Jordan. Design/methodology/approach – The data are collected from multiple stakeholder groups of two Islamic Banks in particular: Jordan Islamic Bank for Finance and Investment and Islamic International Arab Bank. The methods adopted to examine the data are the descriptive analysis and analysis of variance. With regard to the purpose of this research, the concept of Islamic CSR and its dimensions have been considered as: rooted in the Islamic ethical system, represented through the profit and loss arrangements, embedded within the principles behind financial services provided by Islamic Banks, and benchmarked by the Accounting and Auditing Organization of Islamic Financial Institutions’ (AAOIFI) corporate governance standard. Findings – The results indicate that stakeholders have expressed a positive attitude toward the concept of CSR. Proving that the issue of CSR is an important factor in Islamic banking and to the perception of various stakeholders’ groups, the focus shifted into identifying the dimensions which shape the Islamic CSR. In reference to previous research results, the Islamic banking sector in Jordan has an in-built dimension that promotes social responsibility. Practical implications – The study recommends that Islamic Banks improve CSR activities in order to better exploit this commitment with a cultural identity yet again. This identity has a direct influence on the branding of Islamic finance in local markets. The structure of offered products reflects regional beliefs and provides a suite of services. In terms of services, the services provided are geared toward specific market segments within local communities. This as a result directs a number of strategic decisions made by Islamic Banks, which are based on the structure of their offerings, brand identity and customer service levels. Originality/value – In Jordan, studies about the perception of stakeholders on CSR from an Islamic perspective are almost non-existent. Thus, providing solutions for study questions and presenting empirical evidence regarding CSR issues will certainly add a new dimension to the literature. Moreover, the conclusions and recommendations may help regulators and decision makers in enhancing the competitiveness and the sustainability of the Islamic banking sector in Jordan.

<p>Risk disclosure (RD) is important to inform investors. However, few studies examined this variable in developing countries and in Islamic bank context. This research investigates how RD affect financial performance (FP) of Islamic banks in Jordan. It also examines the moderating role of financial technology (FinTech). We use a quantitative method to examine how mandatory risk disclosure (MRD) and voluntary risk disclosure (VRD) impact return on assets (ROA) and return on equity (ROE) in Islamic banks operating in Jordan. Our results show that both MRD and VRD have a significant effect on FP of Islamic banks. Moreover, FinTech acts as a moderator in the connection between risk disclosure (MRD and VRD) and FP performance. The effect was compared before and after coronaviruses disease 2019 (COVID-19) and it shows that the COVID-19 has increased the effect of MRD and VRD on FP of Islamic banks. More focus on VRD and MRD will enhance the FP of Islamic banks in Jordan.</p>

This study aims to explore the prospects for the success of digital Islamic banks in Jordan by examining the factors that influence customers' attitudes toward adopting digital banking services. A quantitative research approach was employed, utilizing a questionnaire grounded in the Technology Acceptance Model (TAM), which is derived from the Theory of Reasoned Action (TRA). The study surveyed a sample of 556 respondents, and data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). Model validity was confirmed through the Chi-square and SRMR tests. The findings reveal that ease of use, cost, and facilitating conditions significantly influence the perceived usefulness of digital banking. Furthermore, perceived usefulness, security, and awareness were found to impact users’ trust in digital banks. While awareness and social influence showed no direct effect on digital banking adoption, trust emerged as a central mediating factor. Additionally, both perceived usefulness and security indirectly affect adoption through trust, whereas awareness does not exert an indirect influence. The study concludes that there are substantial opportunities for the success of digital Islamic banking in Jordan. It recommends that Islamic banks expand the implementation of digital banking services to reduce operational costs, enhance public awareness, and build trust, factors that are critical to securing long-term success in the digital financial landscape.

The aim of this study was to examine and determine the impact of electronic banking services on the use of technology by customers of conventional and Islamic banks in Jordan. For the current study, a random sample of 580 customers in Jordanian conventional and Islamic banks was selected using the quantitative research methodology, and in order to gather the necessary data, the study employed a survey questionnaire instrument that was developed based on the earlier relevant literature and studies. The results of this study showed that perceived ease of use (PEU), perceived utility (PU), simplicity of use (SU), and social influence (SI) all significantly affected the use of technology in Jordanian conventional and Islamic banks.

This study aims to investigate the criteria of Islamic bank selection for Jordanian customers. In order to achieve this goal, the study tested the hypothesis that there is no significant difference in the ranking of banking selection factors as perceived by customers of Islamic banks in Jordan, in order to answer the following questions: what are the criteria that Jordanian customers highly regard when choosing an Islamic bank?, and what is the ranking of importance of the criteria that affect the decision of choosing the Islamic bank in a dual-banking systems as in Jordan?. Using Friedman Test the preliminary data, which were collected using a questionnaire were analyzed. The finding of this study has shown that the selection of Islamic banks seems to be primarily a mixture of all the 12 criteria that have been tested. In terms of importance, the study showed that friendly personnel, Islamic reputation and image, and product price are in the top three, in order, as expressed by the study sample, while factors like location being near home or work, convenience and environmental practice and impact seem to be the least significant factors by participants when choosing an Islamic bank. One of the most important finding of this study is that Islamic banks in Jordan cannot attract their customers by the religion aspect only; it would require Islamic banks to properly understand the needs and expectations of existing and prospective customers.

Aim: This study aimed to show the impact of intellectual capital disclosures related to information systems (IS) on profitability of Islamic banks in Jordan for the years (2013-2017).Background: Accounting information systems spreading widely because of the speed and accuracy of these technologies in the completion of work. Thus, the study illustrates the impact of intellectual capital disclosures related to information systems (IS) on profitability.Methodology: To achieve study goals an analytic descriptive process was used depended on published data within annual financial reports to study society with sample size reached all Islamic banks in Jordan with (one sample T-Test) and (simple linear regression).Contribution: The study will be useful to under light the importance of intellectual capital disclosures in general and intellectual capital disclosures related to information systems (IS) and it is impact on profitability.Findings: The study is revealed that the most important outcome showed there is an impact of intellectual capital disclosure related to information systems (IS) as structural intellectual capital on profitability of Islamic banks in Jordan.Recommendations to Practitioners: The study recommended continuing and increase declaration about intellectual capital related to information systems.Recommendations to Researchers: The study recommended with necessity of doing extra studies about the same topic in different field(s).Impact to Society: Society will be recognized the importance of intellectual capital disclosures related to information systems (IS) and it is impact on profitability. Â

Arabic abstract: الملخص هدفت الد ا رسة الى بيان أثر واحد من اهم التطبيقات و الصيغ التي تجريها المصارف الاسلامية في الاردن وهو بيع التقسيط على العائد على اصحاب حسابات الاستثمار بإعتبارهم ال ا رفعه الاساسيه في الاستثمار، ولتحقيق هدف الدارسة، قامت الدارسه بإستخدام المنهج الوصفي والمنهج الإستق ا رئي في استق ا رء آ ا رء الفقهاء في المسأله موضع البحث للوصول إلى أ ري وحكم عام.كما استخدمت المنهج الوصفي التحليلي وذلك بالاعتماد على بيانات البنك الاسلامي الاردني والبنك العربي الاسلامي من الفتره) 2005 - 2015 (، وخلصت الدارسة الى مجموعه من النتائج أهمها: ان بيع التقسيط هو أحد الصيغ الهامه والامنه التي تطبقها المصارف الاسلامية في الاردن نظ ا ر للم ا زيا التي يوفرها هذا البيع لكل من المصارف والعملاء على حد سواء،بالاضافه إلى الاثر الايجابي لبيع التقسيط على العائد على اصحاب حسابات الاستثمار المطلقه ممايساهم في رفع مستوى الربحية وتوزيعتها على العملاء والمساهمين على حد سواء، وتقع على المصارف الاسلامية مسؤولية انجاح البديل الاسلامي للتمويل، وذلك من خلال تحقيق عائد يعزز ربحية المستثمرين ويدفعهم الى الايمان بهذا البديل في ظل منافسه غير متكافئه من قبل المصارف التقليديه والتي لا يقيدها قيد اخلاقي أو شرعي بعكس المصارف الاسلاميه التي ت ا رعي العامل الايماني وذلك من خلال تقيدها بالضوابط الشرعية بالمعاملات التي تجريها . English abstract: The study aims to demonstrate the impact of one of the most important applications and formulas conducted by Islamic banks in Jordan, which is the sale by installments on the return of the owners of investment accounts. To achieve the goal of the study, we used the descriptive method and the inductive approach in extrapolating the opinions of scholars. A descriptive analytical approach was also used, relying on data from the Jordan Islamic Bank and the Islamic International Arab Bank during the period (2005-2015). The study concluded with a set of results, most importantly: the sale by installment is one of the most important and safest formulas applied by Islamic banks in Jordan due to the advantages offered by this type of sale to both banks and customers, including, the positive impact on the return of the owners of absolute investment accounts, which contributes to raise the level of profitability and distribute it to customers and shareholders alike. Also Islamic banks are responsible for the success of the Islamic alternative to finance by achieving a return that enhances the profitability of investors and leads them to believe in this alternative under unequal competition from traditional banks, which is not restricted by a moral or legal constraint, unlike Islamic banks.

This study utilizes Data Envelopment Analysis (DEA) to measure the efficiency of conventional and Islamic banks in Jordan at the first stage. The data covers the period from 2008 and 2019, and a total of 13 conventional and 3 Islamic banks. In the second stage, the data were then analyzed by different parametric and non-parametric tests (e.g., T-test, Mann–Whitney and Kolmogorov–Smirnov tests). The findings reveal that, overall, Islamic banks have higher level of efficiency compared to conventional banks. However, when we have taken the Arab Spring (AS), we observed that Islamic banks have better level of efficiency before AS (2008-2010) but conventional banks outperformed after the AS (2011-2019). Furthermore, we also did not find any significant differences in efficiency between young and old banks. In contrast, there were significant differences in efficiency between small and large banks and the latter outperformed the former. The findings shed light on the relative efficiency levels of these two types of banks, providing insights for policymakers, regulators, and bank management.