Abstract
This paper presents a multi-agent model to support decision-making in organizations. The model is characterized by being interactive, distributed, and incremental and by the use of cognitive maps to represent the knowledge of decision-making actors. The main proposition is to consider the context of concepts belonging to cognitive maps in a way that it represents agent’s mental states, allowing some kind of inference. To do so, context is conceptualized in cognitive maps, defining agent’s mental states from concepts being causally related to their context.
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