Mobbing, uma realidade presente em meio hospitalar

Abstract

Introduction Mobbing can significantly affected not only the mental and physical health of the working population, but also organizational health. Clinical Case Report This is a case report of a healthcare worker, 62 years old, working in a Hospital Centre. She attended to an Occupational Health consultation due to an anxious and/or panic crisis. In the assessment by Psychiatry, it was found that she was experiencing multiple labour conflicts. Professional burn-out symptoms were found, associated with anxiety and easy crying spells on a daily basis, particularly on days of work, as well as marked feelings of sadness related to it. She was medicated and was followed up at Liaison Psychiatry, and her clinical status was made known to Occupational Health through a medical report. Discussion/Conclusion: In the last decade, Mobbing has become a frequent form of problem reported in modern societies, showing serious effects both on workers' health and on the rate of absenteeism and staff turnover in companies. The report of this case is a warning to the existence of cases of Mobbing in a professional activity in which, due to the high level of health literacy, could not be expected. In addition, it reinforces the importance, which is sometimes mandatory for Occupational Health, of contacting the heads of workers to solve some conflicts that may eventually exist. Keywords: Mobbing; Harassment at work; Occupational Health.