Mismatched expectation: lessons learned from university student engagement behaviours with an instructor’s feedback in Korea

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ABSTRACT This 6-week action research investigated the effect of the frequency and promptness of a university instructor’s feedback on students’ assignments in Korea. Three groups of sophomores pursuing their teacher certificates participated in the study. Students in two classes/sections (Groups 1 and 2) were Education majors, while the third (Group 3) majored in diverse disciplines other than education. The students in Group 1 had twice as many assigned reflection notes (eight times) and therefore more frequent feedback. The students in Group 2 submitted reflection notes less frequently (four times), despite receiving feedback as a prompt. The students in Group 3 also participated in reflection note-taking four times, but posted their assignments online and received delayed feedback. Both Group 1 and Group 2 demonstrated lower learning outcomes compared to Group 3. However, Group 1 showed higher affective scores than Group 2 in learning engagement. Suggestions are made to enhance students’ active participation in utilising feedback.

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