Abstract
Communication is a very important segment of service in tourism industry. The primary prerequisite for communication in tourism is knowledge of foreign languages. A better language competence of the staff means a better quality of tourist services. This research identifies the language needs in Croatian tourism. The structure of guests as well as the results of the opinion poll show that the staff in the tourism industry in Croatia should be multilingual. The most important foreign language for communication in tourism is German, followed by Italian and English.
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