Measuring The Contribution Of The Computerized Health Information Enhancing Health Service Quality An Exploratory Study In A Number Of Hospitals In The City Of Mosul

Abstract

The current research aims to investigate the extant of computerized healthy information system sharing in the reinforcement of healthy service quality in a group of hospitals in Mosul City. The Computerized healthy information system regarded as an important factor in hospitals work because it helps the decision makers (the doctor) to diagnose the case and support the presentation of a high quality healthy service which consequently leads to a person satisfaction. In order to achieve the goal of the research, a questionnaire form was distributed to a sample of (4) hospitals in Mosul City. Statistical analysis (SPSS- Vr.19) was used to test the hypothesis. The researchers conclude the following findings: 1. There is a compatible relationship between of Computerized healthy information system and healthy service quality. 2. The computerized healthy information system has a participation in supporting healthy service quality in the surveyed hospitals. According to these findings, a number of suggestions were presented the most important one: 1. The top management in hospitals must continuation of scientific research to develop computerized healthy information system which adapted the technological and scientific developments in presenting an advanced health services. 2. The surveyed hospitals must be support the positive aspect in using computerized hospitals information system to reinforce healthy service quality and to decreasing the negative cases. .