Abstract

Performance ImprovementVolume 43, Issue 4 p. 33-39 Article Measuring performance improvement. A knowledge management perspective Stacey Alan Teruya EdD, Stacey Alan Teruya EdD Stacey Alan Teruya received his EdD from Pepperdine University in 2003, his master's in Computer Science from Loyola Marymount University, and his BA in Art History from UCLA. He has spent the last 20 years in prominent technical and managerial roles in the Southern California aerospace industry. This has allowed him to examine and evaluate technology's strengths and shortcomings in large and complex organizations, and how they may benefit from implementing KM. He continues to write for journals and other scholarly publications and is currently at work on a book tentatively titled Knowledge Management: Structures, Policies, Practices and People. Stacey may be reached stacey_teruya@yahoo.com.Search for more papers by this author Stacey Alan Teruya EdD, Stacey Alan Teruya EdD Stacey Alan Teruya received his EdD from Pepperdine University in 2003, his master's in Computer Science from Loyola Marymount University, and his BA in Art History from UCLA. He has spent the last 20 years in prominent technical and managerial roles in the Southern California aerospace industry. This has allowed him to examine and evaluate technology's strengths and shortcomings in large and complex organizations, and how they may benefit from implementing KM. He continues to write for journals and other scholarly publications and is currently at work on a book tentatively titled Knowledge Management: Structures, Policies, Practices and People. Stacey may be reached stacey_teruya@yahoo.com.Search for more papers by this author First published: 09 February 2007 https://doi.org/10.1002/pfi.4140430409Citations: 5 AboutPDF ToolsRequest permissionExport citationAdd to favoritesTrack citation ShareShare Give accessShare full text accessShare full-text accessPlease review our Terms and Conditions of Use and check box below to share full-text version of article.I have read and accept the Wiley Online Library Terms and Conditions of UseShareable LinkUse the link below to share a full-text version of this article with your friends and colleagues. Learn more.Copy URL Share a linkShare onFacebookTwitterLinkedInRedditWechat Citing Literature Volume43, Issue4April 2004Pages 33-39 RelatedInformation

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