Abstract

The Phenomenon of VUCA and Complexity.- Perspectives on a VUCA World.- Simple More Complex: A System Approach to VUCA.- Leadership, Strategy and Planning.- Program Management in VUCA Environments: Theoretical and Pragmatical Thoughts on a Systemic Management of Projects and Programs.- Keeping the Flow: Creating Opportunities Based on Well Structured Collaboration.- Risk Management in a UVA World: Practical Guidelines Based on the Example of a Multinational Retail Group.- Marketing & Communication.- Measures to Understand and Control Customer Relationship and Loyalty.- Pricing in a VUCA World: How to Optimize Prices, if the Economic, Social and Legal Framework Changes Rapidly.- Corporate Communication in a VUCA Environment.- Operations and Cost Management.- Addressing Volatility, Uncertainty, Complexity and Ambiguity (VUCA) Through Insourcing and Backshoring.- A Framework for Operational Agility: How SMES Are Evaluating Their Supply Chain Integration.- Mittelstand and Decision-Oriented Controlling.- Sustaining Reductions in Aircraft Emissions for Canada's Major Airlines.- Organization and Culture.- Organizational Approaches to Answer a VUCA World.- Environment al Justice in a VUCA World.- IT, Technology and Data Management.- The Uncertainty of Information Systems: Cause or Effect of VUCA?.- Volatility, Uncertainty, Complexity and Ambiguity in Higher Education.

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