Abstract
The retail sector entered the fourth revolution in 2010, the same year that Industry 4.0 was first announced. On the other hand, Retail 4.0 seems to be a brand-new idea for retailers everywhere. With the advent of hyper-marts, super-marts, and cash-and-carry stores, along with geographic growth beyond metro areas to Tier 1 cities, modern retail matured in Retail 2.0. Convenience has replaced a luxury shopping experience as the primary factor for consumers, and technology has hastened operations' modernization (backend). Players began using websites to disseminate information using technology. The phrase Retail 4.0 emerged from Industry 4.0 when Industry 4.0 technologies including Artificial Intelligence (AI), the Internet of Things (IoT), Cloud Computing, Big Data Analytical (BDA), and Augmented Reality (AR) were applied to the retail sector. This essay explores Retail 4.0 technologies and how they are used in the retail sector. This paper also discusses the revolution in the retail industry. The amount of retail 4.0 technology adoption across various countries is examined in the last section.
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