Abstract
The combination of groupware with high performance teams is a natural pairing since the fundamental goal of a Group Support System (GSS) is to support the work performed by groups and teams. The lack of longitudinal studies has been identified in meta-analyses of GSS research. For example, little is known in regard to the GSS impacts on group member behavior in traditional meetings after their exposure to GSSs. This field study looks at a single work group using a group support system over a period of 10 weeks to conduct an organizational restructure. It attempts to observe the impact of changes in three sets of groupware-team characteristics: the perceptions of groupware, the impact on the team culture, and the impact of groupware on individual team members.
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