Abstract

The ‘Internet of Things’ (IoT) connects every day physical objects via Internet Protocols. Smart metering is an implementation of IoT in the energy sector. CLP Power Hong Kong (CLP) launched the 18-month smart metering pilot, named myEnegry Program, in May 2013. The key objectives were to investigate the costs, benefits, and challenges of implementing the smart metering integrated platform, such as seeing if customers are interested in tools and services which can help them conserve energy and to find out if smart metering is technically feasible in Hong Kong's unique densely populated, high-rise environment. This study discusses the technical challenges encountered with networks near customers’ end, namely Neighbourhood Area Network and Home Area Network. Making use of high mobile penetration rates in Hong Kong, user-friendly web portals and mobile apps were designed to allow customers to track their electricity consumption anytime anywhere. Furthermore, CLP paid considerable effort in maintaining cyber security for the network and its data. The myEnergy Program was a rewarding experience for both CLP and its customers, providing many technical lessons learned as Hong Kong begins its journey to a Smart City and embraces IoT.

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