LEGAL PROTECTION IN FRANCHISE AGREEMENT: CASE STUDY DECISION NUMBER 493/Pdt/2018/PT.DKI

Abstract

This study aims to determine the legal protection in a franchise agreement, how to resolve disputes in a franchise business, the implementation of a franchise business agreement and legal protection in payment of fees for my salon owners. The study was conducted at the MY Salon Center South Jakarta. The data analysis technique uses analysis, which is a method that describes or presents a fact or reality systematically with the approach method used is a normative juridical approach to test and study secondary data relating to research problems. The results showed that in implementing the franchise agreement both the franchisor and the franchisee must support each other to achieve a business that is progressing and developing, being open and exchanging information in establishing business relationships that are being run together. Both parties must carry out their agreed roles in the agreement to create a balance of rights and obligations for both parties. Disputes arise in the business franchise if one party violates the contents of the agreement the other party can sue the violating party following applicable law. Dispute resolution is a dispute resolution agency or dissent through a procedure agreed by the parties, namely settlement outside the court using consultation, negotiation, mediation, conciliation or expert judgment. Litigation and arbitration are adjudication processes while alternative dispute resolution is a consensus process.