Abstract

This paper suggests two successful leadership strategies for gaining business excellence through total quality management (TQM). The Finnish case examples imply that inimitable competitive advantages can be gained through a deeply embedded quality ideology. It is important for managers to understand the leadership strategies for TQM implementation in order to capitalize on the strength that these strategies generate in the company's pursuit of business excellence.

Full Text
Paper version not known

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call

Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.