Leadership skills: Need of an hour for medical faculty

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This article addresses the critical gap in leadership training for medical educators, who are often promoted based on seniority and publications rather than on demonstration of leadership skills. Most of the senior positions in medical institutions are occupied by ‘accidental’ and not genuine leaders. It results in negative impact on patient care, quality of medical education, and institutional effectiveness, as well as high staff turnover and decreased efficiency. The paper highlights the urgent need for medical educators to not only possess leadership skills themselves but also to impart them to the next generation of medical professionals, in line with new competency-based guidelines issued by National Medical Commission.. Most of the available courses on leadership do not have the desired impact. To bridge this gap the author under National Academy of Medical Sciences designed and facilitated courses for senior medical educators based on their needs and address the reasons of failure of the leadership courses.

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The Need for an Ombudsman in the Indian Medical Education and Health System: A Medical Teacher’s Perspective
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The Government of India's (GOI) initiatives to increase the number of Bachelor of Medicine and Bachelor of Surgery (MBBS) graduates by establishing more and more medical colleges have been showing their repercussions. There are several doubts over the quality of medical education (ME) and the competency of MBBS graduates. In addition, the National Medical Commission (NMC), the body that regulates ME and medical practice in India, has been busy ensuring the uniformity of ME standards by conducting regular inspections. The NMC ensures infrastructure, faculty, and patient availability before permitting colleges to admit students. Several issues are plaguing faculty, students, and other personnel working in medical colleges, which could potentially influence the educational environment (EE) and the competency of graduating students. Evidence of disparity in infrastructure, faculty, and EE in medical colleges confirms the necessity of holistic improvements. Therefore, it is suggested that the NMC utilize ombudsman services in medical institutions, which have been successfully implemented in the banking and insurance sectors.

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The Flexner Report and Contemporary Medical Education in South Asia: An Exception
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  • Academic Medicine
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Impact of war on foreign students' satisfaction with quality of dental and medical education in Ukraine.
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The objective of this study was to evaluate the changes in foreign students' satisfaction with the quality of dental and medical education considering the impact of the war in Ukraine. The present study was organized in the form of a questionnaire-based survey among 300 foreign students of Medical Faculty and Faculty of Dentistry in Ukraine. The questionnaire was ad mistered via Google form in a multiple-choice, closed-ended format. Students' satisfaction with environment safety and comfort (p < 0.05) and with the collaborative learning offered (p < 0.05) statistically decreased during the war. Sixty percent of the variability in the mean of students' satisfaction with the quality of education during the war could be explained by the satisfaction rate before the war. The need of migration from Ukraine had a stronger inverse correlation with education quality (r = -0.58) than the fact of the war itself (r = -0.32). The war in Ukraine has had a negative impact on the educational process of foreign medical and dental students, even though the quality of education was considered by students to be as high as before and during the war. The personal effort of professors, the quality of study materials, and adequate technical support could potentially overcome the negative impact of the war on student satisfaction with the quality of medical and dental education by the online mode, if the academic medium could be protected from the direct impact of the war or if the influence of the war within the university community could be minimized.

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Medical Education and Research in India: A Teacher’s Perspective
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Background: Although the number of older patients is increasing in almost all medical specialties, the interest of medical students in geriatrics as a career is still low. Because quality of medical education and educators strongly influences student career decisions, it is important to develop curricula that motivate students to become self-directed, lifelong learners in the field of geriatric medicine. Objectives: We evaluated training aspects in terms of time, core content of teaching goals, and quality of undergraduate geriatric education in medical schools in Austria and Germany. Methods: A standardized paper questionnaire was sent to all 36 German and 4 Austrian medical faculties to evaluate quantitative aspects, content, and quality of pregraduate medical education in geriatrics. Results were compared to the recommendations of the Geriatric Medicine Section of the European Union of Medical Specialists (UEMS). Results: A total of 33/36 (92 of the German medical faculties) and 4/4 (100 of the Austrian medical faculties) responded to the questionnaire. In most of the faculties, geriatric medicine was taught as an independent discipline in the core curriculum, with learning objectives absent in almost one third of the faculties. A medical student's first contact with geriatric medicine occurred on average during the second clinical year (median 8th semester). Although the content of geriatric curricula strongly varied among the faculties, core knowledge as recommended by the UEMS was integrated into most of the curricula. Teaching strategies regarding the development of attitudes and skills also recommended by the UEMS were identified in the curriculum of only some faculties. Conclusions: Geriatrics seems to be an established subject in most German and Austrian faculties. However, the current data clearly indicate highly variable quality in geriatric pregraduate training at German and Austrian universities. Because curricula should prepare young people using competence-based training and assessment methods, room for improvement remains not only in terms of structure, but also regarding quality of training to develop self-directed lifelong learners.

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Superior student chart notes challenge Medicare documentation policies.
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Restrictive Medicare chart documentation policies threaten the quality of medical student education by limiting the use of students' chart notes in the medical record. According to the latest Association of American Medical Colleges (AAMC) tutorial "Medicare Teaching Physician Documentation Instructions," teaching physicians may only refer to and use student documentation of the "review of systems and past family and social history."1 In the ambulatory setting, these aspects represent a small part of the chart note, especially on a follow-up visit. Medicare suggests that the presence of a student note in lieu of a full preceptor note indicates that preceptors are committing fraud by charging for care that they are not actually delivering. However, it is essential for all medical students to learn to become skilled at charting. The 1998 report of the AAMC Medical School Objectives Project states that medical students must have demonstrated, to the satisfaction of the faculty, "the ability to communicate effectively, both orally and in writing, with patients, patients' families, colleagues, and others" before graduation from medical school.2 Written communication between colleagues is essentially the medical record. If student charting is no longer valued or required we run the risk of not fulfilling this important educational objective for physicians-in-training. Student charting is also a major time-saving method for preceptors.3 At a time when productivity demands on community preceptors is at an all-time high, decreasing students' contributions to patient care documentation may lead to the loss of valuable preceptor time spent duplicating or replacing students' charting efforts. Given that most medical schools do not compensate community preceptors for their teaching time,4 the preceptors' time lost meeting these government regulations may threaten preceptor recruitment and retention in the future. In one review, the authors give the opinion that the safest, least complicated way to adhere to the HCFA guidelines is to have no student documentation in any patient record. These authors recommend that preceptors not rely on student notes even in those encounters in which Medicare was not the third-party payer.5 Fields et al. surveyed core clerkship directors to see how they perceived these guidelines were affecting participation of university- and community-based preceptors in clinical clerkships.6 These core clerkship directors expressed concerns that the Medicare guidelines had resulted in a number of negative consequences, including loss of student independence and active participation in the patient care environment, changing balance between education and service, loss of preceptors, decreased morale, and decreased quality of care for patients.6 Following implementation of the Medicare guidelines in the inpatient setting, Fihn et al. found that physicians reported a large increase in overall time spent attending on the wards, with a decrease in time spent teaching. This study relied on self-reported perception, as did the study of clerkship directors.7 We decided to do a true observational study of the outpatient setting. Our hypothesis is that medical students' chart notes are as good as or better than preceptors' notes. This means that not allowing students' notes to be used as valid documentation may have a negative effect on the quality of the patients' charts. We wanted to see whether referring to or relying on a student's chart note would be Medicare fraud. We designed the study to evaluate the quality of students' notes compared with preceptors' notes in the outpatient setting. We decided to observe the preceptors to determine whether they would review the students' notes and see the patients when students' notes were included in charts. The ultimate goal was to provide real observational data to be used to inform future policymakers to create rational Medicare chart documentation guidelines, ones that support high-quality medical education, patient care, and documentation. Method We recruited family medicine preceptors who were teaching third-year family medicine clerkship students in their offices. All the available preceptors were contacted by e-mail and phone, and only three preceptors agreed to be observed. Each preceptor was observed on two different days. Six medical students working with these preceptors agreed to be observed, and 31 patient encounters and charts were evaluated. Observation and chart review criteria were developed. Observational method was based on the methods used to study "exemplary preceptors."3 To protect confidentiality, we do not report the preceptors' names, and did not record the types of medical insurance carried by the patients. Two medical student observers used stopwatches to time each preceptor on a day when they were working with third-year medical students in an outpatient setting. An entire encounter was defined as the cumulative time spent by the preceptor and student working with one patient. We used an observational instrument to document the preceptors' times with students and patients, and a second instrument to document preceptor—patient interactions without students present.3 The chart notes from the encounters observed were evaluated at the end of the day and scored using explicit criteria developed by the study team. Two of three team members reviewed all completed chart notes written by student—preceptor teams and preceptors alone for 20 items including legibility, comprehensibility, completeness, and preceptors' changes. Chart note legibility was assessed by reading the first ten words in the subjective part of the note (following the chief complaint). General comprehension was assessed subjectively by the investigators using a three-point scale in which 1 = poor, 2 = average, 3 = high comprehensibility. Completeness of the note was assessed using a number of parameters for each section of the SOAP note. (SOAP is a commonly used acronym in medical documentation in which the letters refer to the following portions of the chart note: Subjective, Objective, Assessment, and Plan.) Finally, preceptors' changes to the students' notes were assessed. Did the preceptors read and contribute to the students' chart notes? How many additions, deletions, and corrections were made? Where corrections were made? Were the corrections made in the middle or the end of the note? Or was the note totally rewritten? Means, standard deviations, and independent-sample t-tests were performed using standard statistical software. Significance level was set at p < 0.5. Results During the summer of 2000, 31 patient encounters and charts were evaluated. The encounters were relatively evenly divided among the three preceptors, with 12, ten, and nine encounters for the individual preceptors evaluated. See Table 1 for a comparison of preceptor times per patient with and without students present.TABLE 1: A Comparison of Preceptor Times per Patient with and without Students PresentThe students' chart notes were all rated at the top of the legibility scale by each of the three separate reviewers (9 to 10, with means of 9.8 to 10). Three is the best score on the comprehension scale and 10 is the best score on the legibility scale. The preceptors' notes were more varied in their legibility, and their mean scores fell in the middle of the legibility range (range of 4 to 10 and means of 4.5 to 8.4). The general comprehension mean rating was far higher for the students, from 2.9 to 3 (range 2 to 3) and in the preceptors' notes ranged from 1 to 3, with a mean of 1 to 2.9 for the three observers. All of the students' notes were read and signed by the preceptors. Twenty-one percent of the notes had one addition made and 26% had three to four additions made. There were no complete deletions, but 11% of the chart notes had some type of correction performed by the preceptor. All of the corrections and additions that were made were recorded within the body of the student note. The scores for completeness are summarized below:Table: No Caption AvailableEvery student—preceptor note (note written by a student and reviewed by a preceptor) included a blood pressure measurement and documentation of the physical exam, whereas only 92% of the preceptors' notes documented these areas. Student—preceptor notes received superior scores in four out of seven completeness categories and were equal in one category. The student—preceptor notes were far better at documenting follow-up plans and health education. The only area in which student—preceptor notes were statistically less complete was in explaining the diagnosis or differential diagnosis (42% versus 58%). Discussion The preceptor saved 3.3 minutes per patient when a medical student was involved in patient care, and much of the time saved was from student charting. This gave the preceptor time for teaching. The patient received on average over nine minutes of direct time and attention from the preceptor when the student was involved. Although this was less than the average of 12.9 minutes measured for the preceptor alone, the patient received more total time from the student—preceptor team than from the preceptor alone (24.9 minutes versus 12.9 minutes). The students' notes were of an overall higher quality than the notes of the preceptors alone. Students' notes were on average more legible and comprehensible than preceptors' notes. Overall, the students' notes were more complete than those written by preceptors alone. Students' notes received superior scores in four of seven completeness categories. The one area in which the preceptors' notes were rated more highly on average was naming the diagnosis or listing a differential diagnosis. While physicians' handwriting and completeness of notes do deteriorate over time under the pressure to see more patients in less time and complete enormous quantities of ever-increasing paperwork, the preceptor still has greater knowledge of patient assessment and diagnosis. This is an area in which the preceptors may help students learn if they have the time to teach the students. This precious teaching time needs to be preserved to keep up the quality of medical education in our country. The paperwork demands of the current Medicare guidelines threaten this teaching time. In this study, the three preceptors did rely on the reviewed and signed student notes for the sole documentation in the chart and did see all the patients. In other clinical settings, preceptors often spend their time copying over students' notes or writing their own notes to meet Medicare guidelines. The preceptors' time lost charting (an average of 4 minutes/patient in our study) may cut down on valuable patient contact time or teaching time. While it is essential for preceptors to see the patients previously evaluated by the students to assure high quality of care and teaching, a preceptor's note in the patient's chart does not prove that the preceptor saw the patient. My informal discussions with medical students suggest that the Medicare guidelines lead students to feel undervalued and discourage them from practicing documentation skills. The students want to contribute to patient care and documentation. If the student note does not count, then the student has less of an incentive to write a note and the preceptor may not give feedback to the student on documentation. While the students' notes in this study were far more legible, readable, and complete than the preceptors' notes, the preceptors in our study did edit the notes to provide needed feedback to the students as well as to ensure quality control for the charts. Limitations of this study include the small sample size and the fact that the students and preceptors knew that they were being watched. This is because it is hard to get community preceptors to allow outside observers to time their patient care and teaching. While a larger chart study could have been done without the observations, we felt that it was critical to correlate the patient care and teaching behaviors with the charting. My informal discussions with teaching physicians and medical students indicate that both parties believe that students' notes are in fact more legible, comprehensible, and complete than teaching physicians' notes. Even though the preceptors knew their charts were being reviewed and could have attempted to write better notes, the study data confirm this common belief held by most physicians and students. One might claim that the preceptor participants reviewed all the notes and saw all the patients because they were being watched. However, these preceptors and their students claimed that this was their normal teaching practice during all practice sessions. While this small study is not generalizable to all teaching physicians in all locations across the country, it does give some insight into the issues that surround ambulatory teaching, charting, and practice. This study and a previous study indicate that the major time saving that a student brings to the clinical setting is his or her assistance in chart documentation.3 If followed, the Medicare guidelines appear punitive to the teaching physicians by taking away the assistance that students provide by charting. If the guidelines are not followed, the community preceptor may be at risk for being charged and convicted of billing fraud.5 Neither alternative is acceptable at a time when physicians are under great pressure to see more patients in less time and to spend more time with increasing paperwork. Recruiting and retaining community preceptors continues to be difficult, and community teaching remains an underfunded aspect of medical education. We cannot afford to lose our community preceptors at a time when academic health centers are not equipped to provide ambulatory training to the large numbers of medical students throughout our nation. If we are going to keep our vastly unpaid or underpaid community preceptors involved in volunteer student teaching, we need to re-examine the Medicare documentation guidelines. The Medicare policy was written to prevent billing fraud. While teaching physicians need to see student-evaluated patients for quality of care and teaching purposes, refusing to allow students' notes to stand as valid documentation in the medical record does not accomplish this goal. The current Medicare guidelines threaten the quality of medical education, threaten the morale of our students and community teachers, diminish the quality of patient documentation, and do not accomplish the government goal of preventing fraud.

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