Abstract
The logistical concerns of the agrifood industries underline the central role played by Logistics Service Providers (LSPs) in the coordination of logistics chains. Therefore to differentiate itself and perpetuate a competitive advantage, the PSL builds, maintains and develops logistics services backed by ubiquitous information systems and mainly geared towards covering shippers' requirements. Also, the article aims to study the positioning of the information system and more particularly that of traceability within the service formula proposed by the PSL. The analysis is based on two empirical studies carried out in 2010 and 2011 on a specific territory, Brittany. The results obtained highlight the positioning of the information system in the service formula proposed by the service provider and they make it possible to reconsider the operational function of the information system from the point of view of the managerial implications of the PSLs.
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