Abstract
The author conducted a case study of Anggerek Desa Technology Park in Brunei Darussalam, using an economic sociology approach, to understand the knowledge flow process among small and medium businesses in the ICT sector. Anggerek Desa is a technology park that was designed by the Government of Brunei Darussalam in a top-down manner. The field study and analysis employed a mode of thick description in which data was collected through a combination of in-depth semi-structured interviews with 51 companies and policymakers in the Brunei Economic Development Board (BEDB), E-Government National Centre (BEDB) and Authority for Info-Communications Technology Industry (AiTi), observation and archival analysis from 2013 to 2015. The author contends that knowledge flow among smaller ICT start-up companies in Anggerek Desa takes place via informal networking activity and channels of communication. The informal communication links between the ICT companies have persisted, even after the companies relocated outside Anggerek Desa. The government has taken initiatives to tap into the existing knowledge flow by setting up a business incubator named iCenter and by providing training to ICT workers in the CRAFT facility.
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