Abstract
This study investigated integrated elderly care services supply chains using a combination of Decision Making Trial and Evaluation Laboratory (DEMATEL), Interpretative Structural Modeling (ISM), and the Technique for Order Preference by Similarity to Ideal Solution (TOPSIS), The research identifies the key factors related to the emergency response capabilities of elderly service supply chains and the most important ways to improve them. The integrated DEMATEL-ISM-TOPSIS method provides new theoretical support for the management of elderly care service supply chains.
Highlights
Services have become a focus of social concern in the context of a severe global aging problem and falling birth rate
4 METHODOLOGY This paper propose an integrated decisionmaking trial and evaluation laboratory (DEMATEL)-interpretative structural modeling (ISM)-TOPSIS method to analyze various factors affecting the capability of the elderly services supply chain, aiming to obtain the weight of each evaluation factor and the total decision-making units (DMUs) score to evaluate and rank the emergency capability of elderly services
This study proposes an integrated DEMATELISM-TOPSIS method, which synthesizes the main advantages of the three methods
Summary
Services have become a focus of social concern in the context of a severe global aging problem and falling birth rate. The challenges faced by China in social security and care for the elderly provide opportunities for the elderly care industry and other related industries (He & Wang, 2019). From the perspective of the supply chain, the elderly care service industry should pay attention to the construction of upstream and downstream partner networks and should focus on the partnership and network of all stakeholders (Supromin & Choonhakhlai, 2019). The elderly services market and industrial supply chain in China are in the initial stage: the market has not yet formed a scale, the utilization rate of resources is low, and resources are unstable.
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