Key components of the business model in an Industry 5.0 environment

Abstract

Purpose: The aim of the article is to identify the key components of the business model of an enterprise operating in the Industry 5.0 environment Design/methodology/approach: The achievements and results presented in the article were obtained on the basis of literature research and expert research conducted among 25 professionals with experience in strategic management, Industry 4.0 and Industry 5.0 technologies. The research technique was the Delphi method. The key components of the business model were presented in the form of Business Model Canvas. Findings: Based on the research results obtained, components shaping the business model of a company operating in the Industry 5.0 environment were identified. Research limitations/implications: The analysis of experts' opinions is a preliminary stage of identifying key components of the business model of a company operating in the Industry 5.0 environment. The research should be extended to the analysis of case studies of companies implementing Industry 4.0 technologies. Originality/value: The original achievements obtained during the research include obtaining valuable research results in the field of key components of the business model affecting the formation of its architecture, competitive advantage and value creation and monetization. The research results were obtained directly from experts who have the necessary knowledge of strategic management, Industry 4.0 technologies and Industry 5.0 pillars.