Justifying Arabic Text Sentiment Analysis Using Explainable AI (XAI): LASIK Surgeries Case Study

Abstract

With the increasing use of machine learning across various fields to address several aims and goals, the complexity of the ML and Deep Learning (DL) approaches used to provide solutions has also increased. In the last few years, Explainable AI (XAI) methods to further justify and interpret deep learning models have been introduced across several domains and fields. While most papers have applied XAI to English and other Latin-based languages, this paper aims to explain attention-based long short-term memory (LSTM) results across Arabic Sentiment Analysis (ASA), which is considered an uncharted area in previous research. With the use of Local Interpretable Model-agnostic Explanation (LIME), we intend to further justify and demonstrate how the LSTM leads to the prediction of sentiment polarity within ASA in domain-specific Arabic texts regarding medical insights on LASIK surgery across Twitter users. In our research, the LSTM reached an accuracy of 79.1% on the proposed data set. Throughout the representation of sentiments using LIME, it demonstrated accurate results regarding how specific words contributed to the overall sentiment polarity classification. Furthermore, we compared the word count with the probability weights given across the examples, in order to further validate the LIME results in the context of ASA.