Abstract

BackgroundHuman factor is the primary resource of health care system. For optimal performance of health care system, the workforce needs to be satisfied with the job he/she is doing. This research was aimed to assess the level of job satisfaction and associated factors among health care providers at public health institutions in Harari region, Eastern Ethiopia.MethodHealth facility based cross-sectional study was conducted among 405 randomly selected health care providers in Harari regional state, Eastern Ethiopia. Data were collected by self-administered structured questionnaires. Epidata Version 3.1 was used for data entry and analysis was made with SPSS version 17. Level of job satisfaction was measured with a multi item scales derived from Wellness Council of America and Best Companies Group. The average/mean value was used as the cutoff point to determine whether the respondents were satisfied with their job or not. Multivariable logistic regression was used to analyze data and odds ratio with 95 % CI at P ≤ 0.05 was used to identify associated factors with level of job satisfaction.ResultsLess than half 179 (44.2 %) of the respondents were satisfied with their job. Being midwifery in profession [AOR = 1.20; 95 % CI (1.11–2.23)], age less than 35 years [AOR = 2.0; 95 % CI (1.67–2.88)], having good attitude to stay in the same ward for longer period [AOR = 3.21; 95 % CI (1.33, 5.41)], and safe working environment [AOR = 4.61; 95 % CI (3.33, 6.92)] were found were found to be associated with job satisfaction.ConclusionsLess than half (44.2 %) of the respondents were satisfied with their current job. Organizational management system, salary and payment and working environment were among factors that affects level of job satisfaction. Thus, regional health bureau and health facility administrators need to pay special attention to improve management system through the application of a health sector reform strategy.

Highlights

  • Human factor is the primary resource of health care system

  • Being midwifery in profession [AOR = 1.20; 95 % CI (1.11–2.23)], age less than 35 years [AOR = 2.0; 95 % CI (1.67–2.88)], having good attitude to stay in the same ward for longer period [AOR = 3.21; 95 % CI (1.33, 5.41)], and safe working environment [AOR = 4.61; 95 % CI (3.33, 6.92)] were found were found to be associated with job satisfaction

  • Organizational management system, salary and payment and working environment were among factors that affects level of job satisfaction

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Summary

Introduction

Human factor is the primary resource of health care system. Human factor is the most critical resource for any organizations. Dissatisfied work force has a negative impact on performance of the facilities It is a pushing factor for Geleto et al BMC Res Notes (2015) 8:394 migration of health workers, both from rural areas to the cities and out of the country [4]. It is an important effort of human resources management in the health sector to strengthen the motivation of health workers [5]. Employees’ job dissatisfaction gives rise to high level of turnover intention which leads to actual workers turnover [6]

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