“It’s a given now, that’s just how we communicate”: Pregnant people’s experiences with using communication technology when connecting with their midwife

Opioid use disorder (OUD) among pregnant people has increased dramatically during the opioid epidemic, affecting a significant number of families with young children. Parents with OUD commonly face significant challenges as they are often balancing the stress of caring for young children with maintaining recovery and co-occurring psychosocial challenges (e.g., mental health, low social support). Toward designing interventions to address parenting needs among parents with OUD, we conducted a mixed-methods study to understand the acceptability of receiving parenting support prenatally among pregnant people with OUD residing in the United States. Semi-structured interviews were conducted among 18 pregnant and early postpartum people recruited from a substance use treatment program specializing in the care of pregnant and parenting populations. Among all participants, a prenatal parenting program that comprehensively addresses recovery, parenting, and wellbeing was found to be widely acceptable. Regarding content most desirable within a parenting intervention, participants indicated an interest in breastfeeding, caring for newborns with in-utero opioid exposure, parent-infant bonding, infant soothing techniques, their own wellbeing/mental health, and parenting skills. We introduce a prenatal adaptation of the well-established Family Check-up parenting intervention as a novel, prenatal intervention to prevent negative outcomes for caregivers in recovery and their children.

There is growing use of communication technology in Aotearoa New Zealand. How it is used between midwives and pregnant people is unknown. Surveys are ideal for gathering information when there is little known of a phenomenon. Aligning questions to a midwifery informed framework provides an innovate approach to explore this issue. To assess reliability and validity of questions for two online surveys using a tool created for an expert advisory group of midwives with experience in survey design and midwifery practice. An innovative approach is taken to validate questions for two online surveys using an expert advisory group of seven midwifery academic researchers with experience in both quantitative and qualitative research designs, and midwifery practice. The group were asked to rate items using a 4-point rating scale ranging from strongly agree to strongly disagree. Analysis of the scoring was undertaken using Content Validity Index, Cronbach’s alpha coefficient and review of comments by the group. Quantitative scoring of both survey instruments were valid and reliable. The overall Content Validity Index score was 0.92 (midwives) and 0.93 (pregnant people). The overall Cronbach’s alpha coefficient score was .78 (midwives) and .83 (pregnant people). Qualitative comments reinforced the validity and reliability of survey questions. An innovative approach was taken in assessing the reliability and validity of two online surveys using a midwifery expert advisory group and a midwifery framework to situate the surveys within a midwifery body of expertise and knowledge. The comments made by midwifery experts provided an extra layer in the validation of survey instruments using Content Validity Index and Cronbach’s alpha coefficient scoring. Creating a tool for validating questions developed by midwives for an expert group of midwives recognises the potential patriarchal roots of knowledge production and dissemination and enables marginalised voices to be heard.

INTRODUCTION:Communication was identified as a component of high-quality maternity care within an evidence-informed Quality Maternal and Newborn Care framework. Communication technology has been shown to enhance relationships midwives develop with their clients; however, concerns with the safety of the communication have been identified.AIM:This article reports on the contribution that communication technology makes toward quality care when used within a continuity of care relationship between midwives and their pregnant clients.METHODS:This article reports on phase 2A of a multiphase study. Semistructured interviews were conducted with lead maternity carer midwives using the online platform Microsoft Teams. Midwives who had previously undertaken an online survey in phase 1A and had indicated interest in participating in an online interview were emailed an invitation to participate. Fourteen midwives responded to the email invitation. Thematic analysis was used to analyze the interview data.FINDINGS:The findings indicate that communication technology facilitates quality care within a midwifery model of continuity of care. This is achieved in two ways through (a) connectedness and being known and (b) an awareness of challenges which in turn enables midwives to develop strategies for ensuring quality care.DISCUSSION:Communication technology, when used within a continuity of care relationship, facilitates quality care. It does this through enabling a connection continuation of connectedness and knowingness which enables midwives to negotiate safe and appropriate means for contact. It also privileges midwives with knowledge of challenges when using communication technology and enables strategies to be developed.

Semi-structured interviews are useful for exploring participants experiences, understandings, and opinions on a particular issue. Traditionally, interviews have taken place in-person however, because of in-person restrictions with Covid-19, and with the changing landscape of online connection, opportunities have arisen for how to conduct interviews using an online platform. The purpose of this article is to highlight the first author’s experiences with using an online platform to conduct face-to-face interviews and the valuable contribution that online interviewing could offer as a valid research tool that differs to that of in-person face-to-face interviews. Online semi-structured interviews were conducted with fourteen midwives and five pregnant people from New Zealand using Microsoft Teams. Interviews were videorecorded and conducted as part of a larger mixed methods multiphase study to explore participants experiences with how they use communication technology to connect with one another. The interviews took place between September 2022 – May 2023. Two key areas which highlight the benefits and challenges with online interviews were identified. These were around the potential to ‘capture the essence of the person’ and through the flexibility of the technology in enabling FTF connections. Challenges were also noted around connectivity issues. Videorecording online interviews offered an ability to capture the ‘essence of the person’ through visual and auditory cues. These same cues were shown to assist with lipreading when transcribing inaudible words which can assist in the analysis of data. There were disruptions to some interviews due to interviewing taking place in the person’s home and connectivity issues, however, these were felt to be minimal. Online interviewing should not be considered a ‘poor relation’ to in-person face-to-face interviews, but instead, a valuable option that contributes towards the growing body of knowledge around online interviewing as a valid research tool that is different from face-to-face.

This article explores the evolving landscape of English-language professional communication in the context of modern technology. In today's globalized world, effective communication is paramount, with English serving as the lingua franca of international business and professional interactions. The article examines the historical evolution of professional communication, tracing its transition from written correspondence to digital communication tools and virtual interactions. The research methodology for this study employs a qualitative approach, including a comprehensive literature review, semi-structured interviews with professionals, data collection from case studies and surveys, and rigorous data analysis techniques. Ethical considerations are also outlined to ensure responsible research practices. Two real-world examples illustrate these impacts: global collaboration facilitated by virtual communication tools and technology-driven language proficiency assessment. In conclusion, technology continues to reshape English-language professional communication, presenting both opportunities and challenges. Professionals must strike a balance between embracing innovation and upholding the principles of effective communication. As emerging technologies like artificial intelligence and virtual reality loom on the horizon, staying adaptable and attuned to evolving communication dynamics remains crucial for success in the modern professional landscape. Kew words: English-language professional communication, technology in communication, language proficiency assessment, virtual communication tools, global collaboration.

Trust Development Between Speech-Language Pathologists and Laryngologists: A Thematic Analysis

Given the importance of knowledge management at university, most scholars believe that the key to the success of knowledge management is the capacities information and communication technology provides in this field. Thus, the present article aims to identify effective factors of information and communication technology on knowledge management in higher education. Research methodology: this is a qualitative study conducted by content analysis and semi-structured interviews with academics from state universities in Tehran as well as objective sampling in the year 2016. Using an analysis of data resulting from semi-structured interviews and a review of research, background effective factors of optimal use of communication and information technology were identified. Then, they were classified into main and additional categories. Results from encoding and categorical content analysis suggest that hardware and software infrastructures, access to academic databases and electronic networks, access to new knowledge research, retrieval, storage, exchange and processing technologies, and mastery over related software are regarded as effective factors of information and communication technology on knowledge management in the higher education system. Each category covers several subsets. Conclusion: in order to apply the findings of the present research in practice, it is suggested that the establishment of knowledge management system approach be valued in academic environments.

Pregnant people’s experiences discussing their cannabis use with prenatal care providers in a state with legalized cannabis

This qualitative study formed part of a large-scale, multi-phase study into the delivery of therapy services to people with a disability, living in one rural area of New South Wales, Australia. The study's purpose was to identify the impact of Information and Communication Technology on the workforce practices of occupational therapists' working in a rural area of New South Wales. Individual semi-structured telephone interviews were conducted with 13 occupational therapists working in disability, health and private practice in a rural area of New South Wales. Participants were asked about access to, skills and limitations of using Information and Communication Technology. A modified grounded theory approach, based on thematic analysis and constant comparison, was used to analyse the interview transcripts. This study found widespread use of technology by rurally based occupational therapists working in the disability sector in New South Wales. However, Information and Communication Technology was primarily used for client contact, professional development and professional networking rather than therapy provision. The study identified individual, workplace and community barriers to greater uptake of Information and Communication Technology by this group. The individual barriers included: age cohort, knowledge and personal preferences. The workplace barriers included: support and training and availability of resources. The community barriers included: infrastructure and perceptions of clients' acceptance. The potential exists for Information and Communication Technology to supplement face-to-face therapy provision, enhance access to professional development and reduce professional isolation thereby addressing the rural challenges of large distances, travel times and geographic isolation. To overcome these challenges, individual, workplace and community Information and Communication Technology barriers should be addressed concurrently.

BackgroundThe COVID-19 pandemic disproportionately impacted incarcerated populations, yet few studies have investigated the specific effects on incarcerated pregnant people. This study compares pregnant people’s experiences of pregnancy and parenting in prison before and during the pandemic in order to explore the impacts of COVID-19 on this population.MethodsWe conducted semi-structured interviews with pregnant people at a state prison as part of a larger study on pregnant people’s experiences during incarceration. Interviews explored participants’ experiences and decision-making related to pregnancy and parenting while incarcerated. This secondary analysis compared interviews conducted between June 2019 and March 2020 (pre-COVID-19) to interviews conducted between June and November 2020 (during COVID-19). Interviews conducted during the pandemic included questions about the impact of COVID-19 on participants’ experiences. Brief three and six-month follow-up interviews were conducted when possible.ResultsCOVID-19 introduced new stressors and exacerbated preexisting stressors around participants’ reproductive and parenting experiences. Three major themes emerged: 1) incarceration causes mental, emotional, and physical distress during pregnancy and parenting; 2) COVID-19 worsened conditions of incarceration, contributing to participants’ distress; and 3) the introduction of quarantine protocols during the pandemic felt uniquely punitive for pregnant and postpartum people.ConclusionsThe COVID-19 pandemic was characterized as a major crisis and primary threat to public health, particularly for incarcerated individuals. Yet just as COVID-19 exacerbated preexisting disparities for marginalized, non-incarcerated communities, incarcerated pregnant people similarly described a “worsening” of already-intolerable conditions. The indiscriminate application of quarantine protocols for pregnant people reflects broader carceral logics of control that do not account for the wellbeing of pregnant and postpartum people and their infants, as evidenced by current practices of infant separation, a lack of support, and physically taxing living conditions.

The aim of this case study was to describe two District Nurses' (DN) experiences of using information and communication technology (ICT) to communicate with chronically ill people in their homes. An electronic messaging program via computers and mobile phones with an Internet connection was used, enabling DNs and the ill people to exchange messages to and from anywhere. The program comprised different virtual rooms, and communication was via text messages. The DNs in this study used the program two to four times each week from November 2003 to March 2004. Semi-structured interviews were performed before, during and after the implementation of the new technology and were analysed using thematic content analysis. The results showed that the DNs felt that the technology increased accessibility to nursing care through a more direct communication with the ill person meaning that a more trusting relationship could be created. The DNs also experienced that the use of ICT saved working time. This study indicates that the use of ICT for communication allowed the DN to better support a chronically ill person at home leading to improved home nursing care. This method of communication cannot replace physical presence, but can be seen as a complement to nursing care at home.

This qualitative study, employing thematic analysis, aimed to examine the role of communication technologies in delivering social support and promoting lifelong learning among older adults in Malaysia. Social support is crucial for older adults, particularly those dealing with loneliness, depression, or physical and mental health challenges. With the advancement and widespread use of communication technologies, these supports can be enhanced. However, while older adults require such technological support, they must acquire the necessary skills to use these technologies independently. Lifelong learning becomes essential for older adults to stay updated with evolving technological developments. This article explores the social support needs of older adults in relation to communication technologies. Data were collected through focus group discussions (FGD) and semi-structured interviews with fifteen experts in relevant fields. Thematic Content Analysis (TCA), informed by social capital theory, was used to analyze the data. The study identifies eight forms of social support provided by communication technologies: four from social media and four from digital tools. The findings offer insights into the factors that shape the use and effectiveness of communication technologies in delivering social support and further lifelong learning among older adults. The results have both theoretical and practical implications for designing interventions aimed at improving social support and lifelong learning for older adults through communication technologies in Malaysia.

This study examined coaches’ and sport psychologists’ experiences of managing performance blocks and the mechanisms they adopted in supporting athletes who experience them. This qualitative study adopted a constructivist philosophical paradigm. Semi-structured interviews were conducted with elite coaches (n = 8) and HCPC-registered sport psychologists (n = 7). Following transcription, interviews were analyzed using thematic analysis. Findings indicated that managing performance blocks is a complex and dynamic process whereby participants iteratively moved through five stages (i.e., understanding the athlete, intervening in performance blocks, experiencing the emotional rollercoaster, coping with emotions, and learning). From an applied perspective, findings encourage coaches and sport psychologists to create trusting relationships with the athlete and demonstrate an emotional understanding of athletes’ needs. Findings indicate that lowering the psychological demand and increasing the athletes’ coping resources such as by offering emotional support is an important strategy in the management of performance blocks. Lay summary: This article explores eight coaches’ and seven sport psychologists’ experiences of managing performance blocks. Coaches and sport psychologists continually shifted between five stages in understanding and supporting athletes’ experiences of performance blocks. Findings highlight the importance of trusting and collaborative relationships, emotional intelligence, and coping strategies when managing performance blocks.

BackgroundCommunication failures between physicians and nurses are one of the most common causes of adverse events for hospitalized patients, as well as a major root cause of all sentinel events. Communication technology (ie, the electronic medical record, computerized provider order entry, email, and pagers), which is a component of health information technology (HIT), may help reduce some communication failures but increase others because of an inadequate understanding of how communication technology is used. Increasing use of health information and communication technologies is likely to affect communication between nurses and physicians.ObjectiveThe purpose of this study is to describe, in detail, how health information and communication technologies facilitate or hinder communication between nurses and physicians with the ultimate goal of identifying how we can optimize the use of these technologies to support effective communication. Effective communication is the process of developing shared understanding between communicators by establishing, testing, and maintaining relationships. Our theoretical model, based in communication and sociology theories, describes how health information and communication technologies affect communication through communication practices (ie, use of rich media; the location and availability of computers) and work relationships (ie, hierarchies and team stability). Therefore we seek to (1) identify the range of health information and communication technologies used in a national sample of medical-surgical acute care units, (2) describe communication practices and work relationships that may be influenced by health information and communication technologies in these same settings, and (3) explore how differences in health information and communication technologies, communication practices, and work relationships between physicians and nurses influence communication.MethodsThis 4-year study uses a sequential mixed-methods design, beginning with a quantitative survey followed by a two-part qualitative phase. Survey results from aim 1 will provide a detailed assessment of health information and communication technologies in use and help identify sites with variation in health information and communication technologies for the qualitative phase of the study. In aim 2, we will conduct telephone interviews with hospital personnel in up to 8 hospitals to gather in-depth information about communication practices and work relationships on medical-surgical units. In aim 3, we will collect data in 4 hospitals (selected from telephone interview results) via observation, shadowing, focus groups, and artifacts to learn how health information and communication technologies, communication practices, and work relationships affect communication.ResultsResults from aim 1 will be published in 2016. Results from aims 2 and 3 will be published in subsequent years.ConclusionsAs the majority of US hospitals do not yet have HIT fully implemented, results from our study will inform future development and implementation of health information and communication technologies to support effective communication between nurses and physicians.

Objectives:The COVID-19 pandemic may have a unique emotional impact on pregnant people. This qualitative study aimed to characterize the emotional effects of the COVID-19 pandemic on pregnant and recently pregnant patients who had either suspected or confirmed COVID-19 infection during the initial 6 months of the pandemic.Methods:Pregnant and recently pregnant participants (n = 20) from Massachusetts General Hospital Obstetrics and Gynecology clinical sites with suspected or confirmed COVID-19 infection were interviewed about their experiences during the COVID-19 pandemic. Interviews were transcribed and coded using NVivo 12 software. Using data display matrices, thematic analysis was performed to identify emergent, crosscutting themes.Results:Twenty pregnant and postpartum patients participated of whom 12 had confirmed COVID-19 infection and 8 had suspected infection. The most frequently described emotions were anxiety (90%), uncertainty (80%), fear (70%), relief (65%), and sadness (60%). The following three crosscutting themes were identified: risk, protection, and change. The ways in which participants articulated their emotional reactions to the themes of risk, protection, and change were complex and varied.Conclusions:There was a broad range of negative and positive emotional experiences of pregnancy, birth, and the postpartum period during the first 4 months of the COVID-19 pandemic. A better understanding of pregnant people's emotional experiences may lead to changes in clinical practice and institutional policies that are more supportive of their needs and congruent with their values.