Abstract
The Older Person's Unit presents a challenging clinical environment in which multi-disciplinary teams must work together in order to achieve a range of patient objectives. We argue that a Resilience Engineering approach offers valuable insight to understanding the complexities associated with routine work in this context. This study, set in the Older Person's Unit of a large London teaching hospital, utilises a Resilience Engineering approach in order to better understand the complexity surrounding this clinical setting. Over the course of an 18 month period, the research team were embedded within the hospital environment collecting a wide range …
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