Investigating working adult learners’ feedback literacy in online project-based learning: a convergent mixed methods study

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Guided by the framework of students’ internal mechanisms of feedback processing, this convergent mixed methods research aimed to understand the differences between working adult learners’ perceptions and adoption of instructor and peer feedback in online project-based learning. We distributed an online survey containing a 6-point Likert scale, yes/no question, and open-ended questions to collect quantitative and qualitative data simultaneously. The quantitative results showed student perceptions and adoption of instructor feedback were significantly higher than that of peer feedback. The qualitative findings indicated five themes: 1) perceived easiness to improve the readability of projects, 2) understandable suggestions for project improvement, 3) supporting reflective practices, 4) confidence building in project development, and 5) promoting generative practices to strengthen projects. Data merging further provided insights into distinct differences in their perceptions and utilization of feedback, including instructor feedback was primarily valued for fostering a growth mindset to support project enhancement, while peer feedback as a complementary tool contributed to project development. We concluded by discussing the importance of cultivating a growth mindset culture for continuous improvement and implications for feedback practices and interventions tailored to the needs of working adult learners in online higher education.

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