Abstract
IBM has a long history of addressing the issues of employees and customers with disabilities through hiring and workplace practices, and through research and productisation of accessibility technologies. In 1999 IBM established an Accessibility Center with a focus on making our offerings accessible, exploiting accessibility technologies developed in IBM Research, and improving IBM's internal IT tools and work environment for employees with disabilities. IBM's product development organisations have made significant progress enabling their offerings and addressing some of the more difficult architectural issues associated with product accessibility.
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