Abstract

We analysed the influence of the interactice use of performance measurement systems/(IPMS), organizational commitment/(OC), and effectiveness innovation type/(EIT) on the firm performance. Then, the extent to which that who have organizational commitment and effectveness innovation type as an intervening variables. We study the West Java Local-Owned Enterprise, Indonesian. From 146 distributed questionnaires, we obtain 69 usable data points which we analyse using Path-Analysis. We indicated that IPMS, organizational commitment, effectveness innovation type have positive and significantly effect on firm performance. Other word, we suggested that organizational commitment and effectveness innovation type as an inetrvening variable in the relationsip between IPMS and firm performance. This result implies that managers can open communication linness to subordinate to increase IPMS that lead to the improvement of OC and EIT in order to generate operational effectveness and performance. This research confirms that IPMS and OC should be increase implementation of EIT to encourage the employee’s motivation to creation by day to day in gaining firm strategic competitiveness. This research have confirmatory the importance employed of IPMS, OC, and EIT at middile to lower level employees in the Goverment Local-Owned Enterprise. I thing that less seriously in the decade were field of management accounting/performance measurement systems.

Highlights

  • In recent years, the higher education industry has evolved, and student expectations towards universities have increased (Lin, Salazar, & Wu, 2018)

  • T-test analysis indicates that It has been proved from the data analysis that the university facilities affect the student satisfaction more in Malaysia than Pakistan

  • Whereas the student satisfaction varies in Pakistan across most of the universities, the student expectations towards university facilities are low in Pakistan

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Summary

Introduction

The higher education industry has evolved, and student expectations towards universities have increased (Lin, Salazar, & Wu, 2018). Student expectation from higher education institutions includes The faculty relationship with the students, activities and facilities provided to students and different level of satisfaction related to teaching and learning. These expectations directly impact the overall student satisfaction (Arambewela & Hall, 2009; Lin et al, 2018). Facilities and support in studies are key factors that will have enormous impact on student satisfaction level. Addition to this student career counseling during their studies have a considerable impact on the student’s career (Napitupulu et al, 2018)

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