Intention to Use Generative Artificial Intelligence for Hotel Selection Among Consumers: An Explanatory Sequential Investigation

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Hotel choice is highly information-intensive, and generative AI (GAI) increasingly aggregates dispersed hotel data into personalized, conversational recommendations that reduce search and verification effort. Against this backdrop, this study examines consumers' intention to use such tools, adopting an explanatory sequential mixed-methods design and an integrated Technology Acceptance Model-Theory of Planned Behavior (TAM-TPB) framework. The quantitative phase comprises an online survey in China (N = 529; recruited and randomly distributed via a national panel) analyzed with maximum-likelihood structural equation modeling (SEM). The qualitative phase involves six follow-up interviews to interpret results. Findings show that perceived ease of use (PEU) increases perceived usefulness (PU) and attitude (ATT), while ATT and subjective norm (SN) strongly predict intention to use GAI; by contrast, perceived behavioral control (PBC) is non-significant. Interviews clarify a boundary condition: because conversational GAI is perceived as low in complexity, users prioritize information credibility and effort savings over feelings of control, which attenuates PBC's role-especially among experienced travelers who rely on effective existing routines. The study contributes to tourism research by specifying how classic adoption beliefs operate in GAI-assisted hotel choice and by delineating when PBC contributes little to intention. Practical implications are stakeholder-specific: for OTAs/AI vendors (product/data owners), design for verification-effort reduction and provenance/credibility transparency; for hotel managers/marketers, ensure accurate structured property data and activate credible social proof to reinforce ATT and SN. These insights inform the design and deployment of AI-assisted decision tools that help travelers choose hotels faster, with warranted confidence, in real tourism settings.

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  • Jan 1, 2026
  • International Journal of Physical Activity and Health
  • Hongchang Yang + 1 more

Generative Artificial Intelligence (GAI) has the potential to enhance both the efficiency and outcomes of course learning for sports major students. However, no existing research has specifically examined the factors that may influence these students' use of GAI in their course learning. The Theory of Planned Behavior (TPB) proposes that attitude (AT), subjective norms (SN), and perceived behavioral control (PBC) are key determinants of behavioral intention. Additionally, perceived ease of use (PEU) and expectation confirmation have been identified as factors that may be associated with intention. Therefore, this study aimed to test an extended TPB model to explore sports major students' intention to apply GAI in their course learning. This study employed a cross-sectional design. A convenience sample of 156 sports major undergraduate students was recruited, with a mean age of 23.52 ± 3.68 years (males = 116, females = 40). Participants completed questionnaires evaluating their AT, SN, PBC, intention, as well as their perceived ease of use and expectation confirmation regarding the use of GAI in their course learning. Structural Equation Modeling (SEM), conducted using SmartPLS software, was utilized to examine an extended TPB model. This model incorporated perceived ease of use and expectation confirmation alongside AT, SN, and PBC to collectively predict intention. The results showed that expectation confirmation (p < 0.01, f ² = 0.071) and PEU (p < 0.01, f ² = 0.065) significantly and positively predicted intention, along with AT (p < 0.01, f ² = 0.059), SN (p < 0.01, f ² = 0.061), and PBC (p < 0.01, f ² = 0.049). Additionally, AT partially mediated the relationship between PEU and intention (VAF=27.7%). Overall, the combination of PEU, PBC, AT, SN, and expectation confirmation explained a substantial proportion of the variance in intention (R ² = 0.501). The extended TPB model is expected to be a valuable framework for explaining sports major students' intention to employ GAI in course learning. Universities may consider integrating GAI-related projects and activities into the sports curriculum to enhance students' practical skills and understanding.

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Awareness, acceptance, and adoption of Gen-AI by K-12 mathematics teachers: an empirical study integrating TAM and TPB
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  • BMC Psychology
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In the 21st century, the variety of instructional media for mathematics has significantly diversified. Generative AI (Gen-AI) is one technology that K-12 teachers can utilize for teaching mathematics. However, as a new instructional medium, Gen-AI presents its own set of usage challenges. Research into the factors influencing mathematics teachers’ usage behavior of Gen-AI is crucial. This study integrates the Technology Acceptance Model (TAM) and the Theory of Planned Behavior (TPB), incorporating a factor of AI awareness to explore the determinants of teachers’ usage behavior in employing Gen-AI for mathematics instruction. Data from 230 mathematics teachers who agreed to participate were analyzed using the partial least squares structural equation modeling (PLS-SEM) approach. The results indicate that teachers’ attitudes toward Gen-AI, subjective norms, and perceived behavioral control (PBC) have a direct effect on mathematics teachers’ usage behavior. AI awareness was found to directly affect perceived usefulness (PU), perceived ease of use (PEOU), and attitudes, and it also has an indirect effect on mathematics teachers’ usage behavior. This research provides new insights into enhancing the adoption of Gen-AI as an instructional medium by improving mathematics teachers’ attitudes toward Gen-AI, with AI awareness playing a pivotal role in this enhancement.

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Adoption of blended learning: Chinese university students’ perspectives
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The Role of Top Management Support toward Blockchain Technology Adoption among Small and Medium-Sized Enterprises Managers
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  • Alaa S Jameel

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  • Cite Count Icon 1
  • 10.28991/esj-2024-sied1-023
Investigating the Adoption of Metaverse-Based Immersive Learning in TESOL
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  • Emerging Science Journal
  • Saja Wardat + 1 more

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ANTECEDENTS TO THE UNDERPRIVILEGED UNDERGRADUATE STUDENTS' INTENTION TO PARTICIPATE IN ONLINE CLASSES
  • Jan 1, 2024
  • Turkish Online Journal of Distance Education
  • Zarin Khan Moon + 3 more

COVID-19 pandemic has forced educational institutions to use e-learning systems. Bangladesh is no exception; many students come from underprivileged families who are not well-off. This study aimed to explore the antecedents to the underprivileged undergraduate students' intention to participate in online classes in Bangladesh through the integration of the Technology Acceptance Model, Information Systems Success Model, and Theory of Planned Behaviour. We used confirmatory factor analysis (CFA) to test the hypotheses. The non-probability sampling method was used to select 394 respondents by dint of the subjective judgment of the researchers. Using smart PLS software, the data were analyzed with Structural Equation Modeling (SEM). It was divulged that e-Learning usage intention (BI) is influenced by attitude (ATT), perceived usefulness (PU), students' online learning satisfaction (SOS) and subjective norms (SN). But perceived ease of use (PEU) and system quality (SQ), internet service quality (ISQ) and perceived behavioral control (PBC) do not influence BI. Even ISQ does not influence SOS. It was also revealed that PEU mediated attitude and PU, and PEU and SQ also influenced SOS. The study contributes to e-Learning literature by incorporating three models which may guide policymakers in understanding how to integrate students from all social classes into e-learning systems to eliminate academic digital discrimination.

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Factors Influencing The M-Payment Acceptance Among Young Professional In Malaysia
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The behavioural intention to use MOOCs by undergraduate students: incorporating TAM with TPB
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  • 10.3389/fsufs.2025.1552637
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  • Mar 19, 2025
  • Frontiers in Sustainable Food Systems
  • Racheal Ninsiima + 2 more

IntroductionTechnological change is a mega trend that drives sustainable development in the agrifood sector globally. The introduction of BanQu, a blockchain-enabled platform, aimed to address challenges like lack of transparency, side-selling, and unfair pricing in Uganda's barley value chain, but its acceptance has been slow. While blockchain adoption has thrived in developed countries and large supply chains, empirical evidence on its uptake among smallholder farmers in Sub-Saharan Africa, especially Uganda, remains limited. This study investigates determinants of smallholder barley farmers' intentions to accept blockchain technology (BCT) in Uganda.MethodsThe study utilized the second extension of the Technology Acceptance Model (TAM2), customized to fit Uganda's context. Quantitative data were gathered from 245 farmers in Bukwo and Kween, the two leading barley-producing districts in eastern Uganda. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM).Results and discussionThe study showed that perceived usefulness (PU) significantly influenced behavioral intention (BI) and shaped perceived ease of use (PEU). Subjective norms (SUN) and voluntariness (BV) enhanced PU, while perceived behavioral control (PBC) improved PEU. Notably, BCT relevance (BR) directly influenced BI, bypassing PU. These findings provide fresh insights into rural technology adoption, highlighting PU's influence on PEU and BV's role in shaping PU. The study recommends emphasizing BCT benefits such as reducing transaction costs, leveraging social networks, and addressing resource gaps to boost acceptance. This study advances understanding of BCT adoption among smallholder farmers in emerging economies like Uganda.

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The effects of individual differences on e-learning users’ behaviour in developing countries: A structural equation model
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The effects of individual differences on e-learning users’ behaviour in developing countries: A structural equation model

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  • 10.47738/jcrb.v1i3.19
Investigating the Determinants of NFT Purchase Intention: An Integrated Model Combining the Theory of Planned Behavior and Technology Acceptance Model
  • Dec 1, 2024
  • Journal of Current Research in Blockchain
  • Thosporn Sangsawang

This study investigated the determinants of Non-Fungible Token (NFT) purchase intention(PI)by integrating the Theory of Planned Behavior (TPB) and the Technology Acceptance Model (TAM). The research aimed to identify key factors influencing PI), including Attitude Toward NFTs (AT), Perceived Usefulness (PU), Perceived Ease of Use (PEU), Subjective Norms (SN), Perceived Behavioral Control (PBC), and Perceived Risk (PR). A quantitative research design was employed, with data collected through an online survey distributed via Google Forms in February 2024. Out of the 345 questionnaires initially distributed, 336 were validated and included in the analysis after filtering for participants with actual NFT usage experience.The findings revealed that PU and PEU positively influenced AT, which in turn significantly enhanced PI. PBC and SN were also found to have direct positive effects on PI, highlighting the importance of consumer confidence and social influence in driving behavior. Conversely, PR demonstrated a negative impact on PI, underscoring the deterrent effects of concerns related to security, privacy, and financial uncertainty. The study further confirmed the mediating role of attitude, showing that positive evaluations of NFTs play a crucial role in translating perceived benefits and usability into actionable PI. The integrated model combining TPB and TAM effectively explained the complexities of NFT PI, offering valuable insights for both theoretical understanding and practical applications in the NFT market. These results provide actionable recommendations for NFT platforms and marketers to enhance user engagement, mitigate PR, and foster positive consumer AT.

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  • 10.1108/jima-11-2020-0337
Impact of digital Sharia banking systems on cash-waqf among Indonesian Muslim youth
  • May 10, 2021
  • Journal of Islamic Marketing
  • Izra Berakon + 2 more

PurposeCash-waqf is one of the transformative models of waqf assets submission to optimize the receipt of waqf of money in Indonesia. Currently, cash-waqf can be paid through the platforms that are integrated with digital sharia banking systems (DSBS) such as Jadiberkah.Id (Bank Syariah Mandiri), Digital Wakaf Hasanah (Bank Negara Indonesia Syariah) and other waqf online services provided by Bank Syariah Bukopin, Bank Commerce International Merchant Bankers Niaga and Bank Rakyat Indonesia Syariah. This study aims to investigate the role of DSBS in stimulating Muslim youth’s decision to endow cash-waqf in Indonesia.Design/methodology/approachThis research involved 225 Muslim youth from several universities across the Special Province of Yogyakarta and Central Java as the research respondents. The analysis was conducted using partial least square structural equation modeling with WarpPLS 7.0.FindingsThe result of the structural model indicates that the research model is structurally good since it meets all model criteria. Perceived ease of use (PEU) is found as the most significant predictor of perceived usefulness (PU). Both generate a significant effect on Muslim youths’ attitudes toward DSBS. Overall, subjective norm (SN), perceived behavioral control (PBC), PU and attitudes are important determinants that lead individual decisions to use the online cash-waqf payment through DSBS. Finally, the research findings conclude that DSBS plays a significant role in encouraging the interest of young Muslim generations to participate in cash-waqf transactions.Originality/valueThis study seeks to contribute to the existing literature by enriching the discussion on DSBS’s service, especially in the context of optimizing the collection of Islamic Philanthropy through cash-waqf transaction. Also, this study integrates theory of planned behavior (TPB) and the technology acceptance model (TAM) into a single research model to explore the determinants of cash-waqf participation in digital era.

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  • Cite Count Icon 31
  • 10.21098/jimf.v5i3.1080
MUSLIM MILLENNIAL’S INTENTION OF DONATING FOR CHARITY USING FINTECH PLATFORM
  • Nov 1, 2019
  • Journal of Islamic Monetary Economics and Finance
  • Farokhah Muzayinatun Niswah + 2 more

Financial Technology (fintech) has been a part of human life. Fintech becomes a solution of human needs without limits of space and time. Fintech makes it easy for people especially millennials to make donation. This study aims to explore the factors that influence Muslim millennial’s intention in giving donation through fintech. This study uses an integration model of Technology Acceptance Model (TAM) and Theory of Planned Behavior (TPB). Online survey is used in this research including 115 Muslim millennials as sample. Data analized by Structural Equation Model (SEM) using Smart PLS. The results indicate that Perceived Usefulness (PU) and Perceived Ease of Use (PEOU) have no significant effect on Attitude Towards Usage (ATU), Attitude Towards Usage (ATU) has no significant effect on Behavioral Intention (BI), Perceived Usefullness (PU), Subjective Norm (SN) and Perceived Behavioral Control (PBC) significantly have a positive effect on Behavioral Intention (BI). Overall fintech improves Muslim millennial’s intention to make donation easily and almost all of respondents know about fintech, even not all of the use fintech to donate. This research contributes both theoretically and practically.

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