Abstract

The prevalence of diabetes mellitus is 12.7% in Singapore. Managing people with diabetes in the community may be needed to reduce unnecessary utilisation of expensive specialist resources and to reduce hospital waiting times for patients with complications. CARE PRACTICE: The Singapore General Hospital (SGH) Delivering on Target (DOT) Programme was launched in 2005 to right-site clinically stable diabetic patients from the hospital to private DOT GPs. The Chronic Disease Management Office (CDMO) was established and a fully customised DOT information technology (IT) system was developed. Three initiatives were implemented: (i) Subsidised drug delivery programme, (ii) Diagnostic tests incentive programme, and (iii) Allied healthcare incentive programme. Right-siting was enabled through patient incentives that eased the burden of out-of-pocket expenditure. Right Siting Officers (RSOs) maintained a general oversight of the patient pathway. The integrated system supported shared care follow-up by enabling DOT GPs to share updates on the patients' health status with the referring specialists. A coherent process across all healthcare providers similar to the SGH DOT Programme may facilitate efforts to shift the care for people with diabetes to the community and to provide integrated care. Successful integration may require incentives for institutional partners and patients.

Highlights

  • The number of individuals with diabetes worldwide has increased from about 153 million in 1980 to about 347 million in 2008 [1], due in part to population growth, ageing, urbanisation, and rising prevalence of obesity and physical inactivity [2]

  • A coherent process across all healthcare providers similar to the Singapore General Hospital (SGH) Delivering on Target (DOT) Programme may facilitate efforts to shift the care for people with diabetes to the community and to provide integrated care

  • The DOT Optimisation Programme supports GPs in managing people with diabetes, and is a partnership between SingHealth, Johnson & Johnson Medical Singapore and the Diabetic Society of Singapore (DSS) [personal communication]

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Summary

Introduction

The number of individuals with diabetes worldwide has increased from about 153 million in 1980 to about 347 million in 2008 [1], due in part to population growth, ageing, urbanisation, and rising prevalence of obesity and physical inactivity [2]. Care practice: The Singapore General Hospital (SGH) Delivering on Target (DOT) Programme was launched in 2005 to right-site clinically stable diabetic patients from the hospital to private DOT GPs. The Chronic Disease Management Office (CDMO) was established and a fully customised DOT information technology (IT) system was developed.

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