Abstract
A toolkit from NHS England has been devised to help commissioners reduce poor experiences of inpatient care. Commissioners are expected to use the tool to work with patients, carers and NHS provider organisations to co-produce clinical commissioning group-wide and provider-specific priorities and plans for improvement, to monitor implementation, DQG WR review and revise plans. The toolkit is made up of three core elements: a data tool to help commissioners identify areas to focus on to improve inpatient experience; case examples to illustrate improvement work undertaken by organisations; and signposting to relevant improvement tools. You can access the online toolkit at tinyurl.com/q3gcp9j
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