Abstract
PurposeThe paper aims to look at how the Danish Leadership Institute facilitated the programme Innovation in Learning in Fujitsu Services during a three‐year period.Design/methodology/approachThe paper examines how the Danish Leadership Institute developed 2,200 managers from Fujitsu Services from 13 different countries.FindingsThis case story reveals: how highly focused one‐day interventions can create immediate impact in managers' performance; the effect of a management development initiative for 2,200 managers throughout Europe; how multinational development initiatives can be implemented to address directly both global and local issues; and, finally, how 100 per cent tailored learning solutions were used.Originality/valueThe paper provides useful information for those wanting to improve managers' performance.
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