Inhibitors to E-governance Adoption and Implementation and the Impact on the Performance of University of Abuja, Nigeria: An Empirical Investigation

Abstract

The drive for this study stems from the growing concern for the inability of the University of Abuja to adopt and implement e-governance effectively. Consequently, the paper investigates the inhibitors to the adoption and effective implementation of e-governance in the University of Abuja and how to mitigate them. Primary and secondary data were collected for the study. The primary data were obtained from copies of the questionnaire distributed, while the secondary data constitute relevant literature which were extensively reviewed. Hypotheses were tested using Z-test and multiple regression. The findings reveal that poor funding, inadequate awareness of e-governance activities and its importance, resistance to change and lack of training and retraining of personnel are the factors affecting the effective implementation of e-governance in the University of Abuja. It was also discovered that these barriers have affected the performance of the university, with funding being the most significant barrier affecting performance followed by low awareness of e-governance activities. In view of the above findings, the study recommends that adequate attention should be given to the funding of ICT within the University, an awareness campaign on the importance of e-governance be carried out in the University, and only qualified ICT personnel be recruited into the ICT department and that the University should periodically audit how funds allocated for e-governance development are utilized. Keywords: Inhibitors, E-governance, Adoption, Implementation, Performance, Nigeria