Information System Strategy Development and Implementation in the Egyptian Small and Medium Construction Enterprises

Abstract

Egypt’s diversified economy has historically performed below its potential; however the Egyptian government is recognizing the importance of small to medium enterprises (SMEs). SMEs face many constraints including weak supply of skilled labor, limited access to capital and poor access to IT. This chapter provides an investigation into the Information System (IS) strategy of SMEs in Egypt using questionnaires and case studies to explore whether SMEs in Egypt follow a comprehensive IS strategy or whether IS is not viewed as an important factor in organisational success. It was evidenced that most Egyptian SMEs lack the structure needed to successfully plan an IS strategy. However it was discovered from three case studies that organisations operating with a structured hierarchy proved to be far more advanced with regard to IS strategy planning. In addition, communication between levels was more efficient; therefore alignment of IS strategy with business strategy was inevitable. It was also evidenced that top management involvement is present at the decision making stages and through implementation, and IS planning is undertaken in some way by Egyptian SMEs. However they face many problems with lack of resources and lack of expertise. This is mainly due to management not understanding the need to recruit experienced individuals.