Abstract

This research proposes the use of Information Technology (IT) as a way to generate efficient strategic management in small and medium enterprises (SMEs) to achieve economic advantages. It focuses essentially on the ways in which storage is carried out, recovery, transmission and manipulation of information, since the way in which it is handled is of vital importance in the understanding of individual and organizational behavior. The main research question is: Why do people dedicate themselves to competitive strategies for SMEs? As part of the research methodology for the development of this work, the literature was thoroughly reviewed, and cases of success associated with the topic were reported and published. The work answered the questions raised and it was possible to conclude that in fact it is possible to achieve the quality strategies associated with business processes in terms of IT services, which as a final result in competitive advantages.

Highlights

  • The purpose of this research work is essentially focused on the study of existing literature on the influence of Information Technology (IT) in the management of strategies in small and medium enterprises (SMEs) to achieve and subsequently maintain competitive advantages within an organization in the market where it is framed

  • While it is true that it is not possible to generalize too much in the aspects related to the implementation of new technologies, because each company conceives different processes or perhaps the same, but do not follow the same strategies, the hypothesis of the current trial is that they can be achieved quality strategies associated with business processes in terms of information technology (IT) services, which as a final result accrue in competitive advantages

  • For the analysis of results, we investigated the impact that IT had on some of the companies awarded during the seventeenth edition of the PNTI that were mentioned above, as well as analyzing some figures related to the favorable repercussions that the economic management model had. who implemented these organizations, always associated with case study technologies of the current investigation

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Summary

Introduction

The purpose of this research work is essentially focused on the study of existing literature on the influence of IT in the management of strategies in SMEs to achieve and subsequently maintain competitive advantages within an organization in the market where it is framed. The strategic management of information is structured by a set of actions through which it can be obtained data that meet the quality, persistence and costs that are appropriate to the needs of agents and administrators in a firm To achieve this purpose, IT is an essential concept. Huber [3] refers that IT allows companies to improve the management and integration of the needs to perform information processing in all functional areas of it (Figure 1) They are defined as innovation processes that facilitate and enable the processing and accumulation of large amounts of information, in addition to which they can be distributed using social communication networks. They are means that use both telecommunications and technologies associated with computing with the ultimate goal of transmitting information [4]

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