Abstract
The purpose of this study is to identify and analyse the influence of the individual characteristics and organization climate on job satisfaction and its impact on employee performance of PT. PLN (Persero) Region-S2JB Branch Lahat. This study takes 107 people as a sampling that conducted by census. Data analysis was performed with the Structural Equation Model (SEM) using Lisrel software. There are positives and significants effect in partially and simultaneously of individual characteristics variable and organization climate on job satisfaction and its impact on employee performance. Individual characteristics have dominant influence on job satisfaction and its impact to employee performance. The implications of managerial suggests, to increase employee performance is with increase in individual characteristics, organizational climate, and job satisfaction of employee. Individual characteristics can be enhanced by providing interpersonal skill training and placement employee according their skills. Besides, organizational climate can be increased with repairing work tools. Finally, to increase job satisfaction, training leadership for chairman can be provided.
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