Abstract
AI has transformed the FMCG industry in recent years by increasing productivity, reimagining long-standing procedures, and creating new avenues for innovation. Artificial intelligence is changing demand forecasting and inventory control in the FMCG sector. Information conveniently gathered from the 300 fast-moving consumer products buyers in the Palakkad District sample. The study's qualitative data were rated using a five-point Rensis Likert scale. With the use of SPSS software, one-way ANOVA and the Wilcoxon Mann-Whitney U test are used for statistical studies. The present investigation aims to understand the benefits perceived by customers of fast-moving consumer goods after the implementation of AI. It’s necessary to understand whether AI is effective in improving customer base for fast-moving consumer goods. The one-way ANOVA test results shows that is significant difference between levels of education and perception of consumers about Personalized Marketing and Consumer Engagement and Product Innovation and Development. The Wilcoxon Mann Whitney U test results shows that Gender has no impact on perception of consumers about benefits of AI in FMCG sector.
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