Abstract
PurposeThis paper seeks to provide an overview of industrial information programs in Korea and to describe the databases, service contexts, document supply services and issues in the field.Design/methodology/approachPresents the current status, practical issues and vision for the development and access to industrial information programs. Focuses on the external drivers of change and the strategic issues, in particular for industrial information and document supply services.FindingsRecognizes the problem of access, the need for a long‐term strategy and cooperation, an effective document supply service and makes proposals for the future of industrial information programs in Korea.Originality/valueOffers a practical source of information and issues. Advises any organization to design an extensible, collaborative and integrated industrial information program.
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