Abstract

In this article, we have chosen to focus on the water and sewage service, which is a vital, fundamental service for citizens' lives, its malfunction endangering the health of the population and their quality of life. We want to analyze how the local authorities in Suceava managed to provide decentralized water and sewerage services to the population, in a fair, efficient, competent and transparent manner. To be able to measure the efficiency of a public service and the degree to which the services public meet the strategic objectives, the existence of some performance indicators is necessary. Thus, in the article, we propose a series of indicators with the help of which we could measure the provision of the decentralized public service of water and sewage. The indicators for the periodic evaluation of the performance of the public water and sewage services, under the conditions of their decentralization, will provide a series of information necessary to formulate the right strategies regarding this service.

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