Incumbent perceptions of the logistics profession

Abstract

As we move into the new millennium, organisations are increasingly turning to the logistics function to gain competitive advantage. This implies that qualified and ambitious logistics managers will be required to achieve strategic organisational objectives. This paper seeks to assess Logistics Managers' perceptions of their profession. More specifically, it examines their educational qualifications, career progression, job content and reward perceptions. To assess the current position, a survey of logistics managers in Australia was conducted and 303 completed and usable responses were obtained. The data indicated that logistics managers are generally middle-aged employees with around 62.5% between 35 to 49 years old. The study found that Australian logistics managers are well qualified (75.7% had a higher degree or diploma), highly paid (56.1% earn over AUS $90,000 per annum) and find their jobs challenging and interesting. Respondents joined the logistics management function relatively early in their careers and 63.3% had worked in the logistics function for over 10 years. However, respondents indicated that working hours were too long and that benefits were not adequate. Logistics managers indicated a strong need for additional training in computers, business management, new technology management and logistics management. Respondents indicated that they require increased control of systems design, business to business e-commerce, transport management and warehouse operations. Nearly two-thirds of the respondents were members of a professional institution. The logistics profession still continues to be dominated by male managers. The paper discusses the implications of these findings.