Abstract

The global economy has suffered a serious and rapid slowdown that has led to unemployment and a shortage of decent work, fundamentally affecting the most vulnerable sectors of society. In order to overcome the inequality and exclusion inherent in the current economic system, companies that are termed ‘inclusive’ produce opportunities for development and aim to improve the quality of life of those who suffer social exclusion. This study aims to describe the main characteristics of inclusive companies based on four fundamental principles: values, team management, corporate social responsibility, and responsible marketing. This theoretical review of the most important studies concludes that there is a need for inclusive companies that contribute to the common good while generating profits. Such companies also have to be smart, championed by leaders who promote the use of information technologies and communication to improve citizens’ quality of life. Likewise, companies have to be sustainable, balancing business development on the one hand with the environment and protection of the planet on the other. In essence, in order to move towards a new ethics and business policy, society needs companies that are committed to inclusive development.

Highlights

  • The world economy has suffered a serious and rapid slowdown

  • Márquez et al (2010) state that inclusive companies are founded on four fundamental principles; values, team management, corporate social responsibility, and responsible marketing

  • Having described and analyzed recent research into the concept of inclusive companies as a model of creation, management and business leadership, the conclusion is that it is one that, while diametrically opposed to the capitalist model, may be useful when facing the effects of the economic crisis and recession

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Summary

Introduction

The world economy has suffered a serious and rapid slowdown. The effects of the economic crisis and the recession are mainly felt in the social sectors. Access to the labor market has become more complicated for those with educational, social, economic and professional qualification shortcomings. This has resulted in a notable increase in repossessions and evictions, which have had a profound impact on the more disadvantaged groups of society (Hadad Hadad and Valdés Llanes, 2010). 111) state, “the management of companies requires alternative economic and political models and corporate values, characteristic of a sustainable and inclusive business culture”. According to Klionsky et al (2012), smart, sustainable and inclusive companies act in the market with a sense of responsibility, transparency, democracy, participation and ethics. This paper aims to show the result of a systematic process of selection and review of a number of proven research studies on inclusive companies, and provide the scientific community with a different perspective of the current business model; one that is more humane and sustainable

Inclusive companies
Values
Team management
Corporate social responsibility
Responsible marketing
Findings
Conclusion

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