IMPROVEMENT OF DECISION-MAKING PROCESS ON SELECTING CONSTRUCTION DESIGN ALTERNATIVE FOR THE NORTH ELEVATED TOLL ROAD (NETR) PROJECT CASE OF PT XYZ

This study undertakes an evaluation of five freight forwarders in PT XYZ with the objective of mitigating customer complaints pertaining to delivery delays, incorrect deliveries, and damaged goods during transit. Employing the Vendor Performance Indicator (VPI) criteria framework, comprising quality, cost, delivery, flexibility, and responsiveness, alongside the Analytical Hierarchy Process (AHP) method, data was collected through questionnaires distributed to three stakeholders within the customs and transportation department. The analysis identifies responsiveness as the most critical criterion, followed by delivery accuracy and cost considerations. Within these criteria, the ability to respond to customer demands, accuracy of material delivery, and shipping costs are delineated as the most influential sub-criteria. Forwarder MD is identified as the top performer, with forwarder CV and forwarder BI following closely. The findings reveal that forwarder MD emerges as the optimal long-term partner for PT XYZ. These findings offer actionable insights and a clear recommendation for PT XYZ or other companies facing similar challenges in selecting the most suitable freight forwarder thus can empower them to make strategic decisions, ultimately driving improvements in service delivery, customer satisfaction, and operational effectiveness on their business.

PT XYZ is one of 6 largest refineries in Indonesia whose business is engaged in oil and gas which processes crude oil into products with high selling value. By changing the business pattern of PT XYZ from cost oriented to profit oriented so that it encourages every business operation to be able to increase the company's margins by implementing optimization, efficiency and strategies that encourage the avoidance of events that hinder operations so that it has an impact on changes in processing planning. The profitability of refineries is greatly affected by the price spread of crude oil and the products produced which are very unstable in nature, therefore efforts are needed to improve operational reliability, efficiency and optimization which can maintain the stability of the potential increase in the company's margins. This final project is used to determine the best alternative that will be chosen by PT XYZ for improvements that can be carried out by PT XYZ alone without any involvement from the Head Office or third parties so that these improvements can be controlled directly by PT XYZ. This improvement will provide benefits by increasing the company's margins. The decision making used is by combining Value Focused Thinking with the Analytical Hierarchy Process. Value Focused Thinking is used to determine criteria and sub-criteria with the interview pattern with the Subject Matter Expert and followed by determining alternatives with the Focused Group Discussion pattern, followed by AHP to determine the best alternative. Based on the analysis that has been carried out with the help of expert choice software, the best alternative sequence is Reformat Maximizing, Replacement of the Steam Turbine into a Motor, Increasing LPG Production and Utilization of Factory own use.

This study aims to analyze the factors that influence employee motivation at PT XYZ. The analysis was carried out using four variables, namely Facilities, Work Environtment, Salary and Jobdesk. In collecting data, this study used primary and secondary data. Primary data were collected by distributing questionnaires to employees at PT XYZ using the Voluntary Sampling Technique, questionnaires were distributed to employees with a willingness to participate in the research. From the questionnaire obtained 71 data as primary data. Secondary data used results of previous studies and data from PT XYZ which was given to assist the research. Furthermore, data processing is done by using multiple linear regression algorithm. The data is processed and analyzed using the RStudio software. Parameter significance test and classical assumption test performed with RStudio. From this research, it is concluded that the variables that have the most influence on employee motivation at PT XYZ are Facilities and Jobdesk, where these variables have a positive effect on employee motivation at PT XYZ. The results of the analysis show that an increase in facilities will increase work motivation by 20,659% and jobdesk will increase work motivation by 27,901%. This research is expected to be the company's decision in its efforts to increase employee motivation.

In the era of globalization, competition among companies in providing goods and services has become increasingly intense, making organizational success highly dependent on competent human resources. Technology-based startups in Indonesia face challenges in acquiring high-quality IT personnel, leading many to adopt outsourcing as a recruitment solution. PT XYZ, a logistics startup that relies on technology and mobile applications, collaborates with outsourcing vendors to meet its IT workforce needs. However, PT XYZ faces difficulties in selecting high-performing vendors due to the absence of an objective and structured selection system. This study aimed to evaluate the reliability of PT XYZ's vendor recruitment assessment system, analyze the criteria and weights used in selecting recruitment vendors, and design a more objective and accurate vendor selection system. The research employs a mixed-method approach, incorporating descriptive analysis and the Analytical Hierarchy Process (AHP) to determine vendor criteria weights, as well as MPE analysis to design the system. The findings indicated that PT XYZ's current vendor assessment system is unreliable, with an average evaluation score of 1.9. The key criteria for vendor selection included integrity (0.157), cooperation (0.094), quality (0.235), timeliness (0.219), cost (0.244), and resource utilization (0.05). Based on the analysis, this study proposes a more effective vendor recruitment selection system to enhance PT XYZ's efficiency and competitiveness in acquiring IT personnel that align with the company's needs.

The advancement of digital technology has placed greater emphasis on a company's online presence, particularly through a company profile website. This research aims to design a mockup for PT XYZ's company profile website by utilizing a combined approach of primary and secondary data. Primary data will be obtained through interviews with the company management to understand the company's values, communication objectives, and desired design preferences. Meanwhile, secondary data will be used to gain insights into current design trends and best practices in website design. This research method combines qualitative and descriptive approaches, with initial steps focusing on identifying PT XYZ's needs and communication objectives.Based on the interview results, initial design concepts will be developed that reflect the company's identity and consider user needs. By integrating primary and secondary data, this research is expected to produce a mockup design for the company profile website that meets PT XYZ's communication and representation needs, while aligning with current web design standards. The findings of this research are expected to provide practical guidance for PT XYZ in enhancing the company's image through effective and engaging digital media.

One of the biggest challenges of enterprise management is winning the talent war which is happens because the talent demanded is less than the talent needed. That is the reason that every company should develop and retain the talented employees to achieve business goals using a good talent management system. The aims of the research are to identify the implementation of talent management in PT XYZ through talent management factors and the determinant actors and to formulate the objective and strategy of talent management for PT XYZ. Data were analyzed using descriptive analysis and Analytical Hierarchy Process (AHP). Based on the descriptive analysis of PT XYZ employee perceptions of talent management criteria is considered good implementation. Based on Analytical Hierarchy Process (AHP) analysis, the most influential talent management factor is employee development, the most dominant talent management actor is the Manager, the most important objective is the nomination and selection of the employees from internal sources and the most influential alternative strategy of talent management is to make the Management as an instructor. Keywords—Analytical Hierarchy Process; Strategy; Talent management

PT XYZ is a private company engaged in freight forwarding services in Surabaya - Waingapu. In its journey, the company experienced many challenges, which continuously improved its performance management, starting from financial issues, customers, internal business processes, and learning and growth. This study aims to determine the level of company performance and provide recommendations for improvements to the Key Performance Indicator below the target. The method used is the Balanced Scorecard (BSC) supported by the Analytical Hierarchy Process (AHP). The study results show that PT XYZ's company performance score in 2020 produced a score weight of 2.88 which is included in the good category. In contrast, in 2021, the company's performance made a weighted score of 2.78 which is included in the good category, and 2022, the company's performance had a weighted score of 2.26 which is included in the sufficient category. Internal Business Processes are the focus of improvement because the achievement score still needs to catch up to the target to improve PT XYZ's performance.

This study aims to select the best steel plate raw material suppliers at PT XYZ using the Analytical Hierarchy Process (AHP) and Additive Ratio Assessment (ARAS) methods. This research involves the process of collecting primary and secondary data which includes identifying criteria for selecting suppliers, collecting data for each criterion, and collecting performance data from suppliers. The results showed that the order of the best supplier of steel plate raw materials at PT XYZ with the largest value, that is, ranked 1st supplier of PT. Steel Kras with a K value of 0.195207, ranked 2nd supplier of PT. Jaraindo with a K value of 0.137696, ranked 3rd supplier of PT. Capris with a K value of 0.135158, ranks 4th supplier of PT. Kamaseta with a K value of 0.116481, ranks 5th supplier of PT. Wima Indo with a K value of 0.106039 and ranked 6th supplier of PT. Cenia Mandiri with a K value of 0.084586. Based on the AHP and ARAS methods, the relative weight of each criterion has been calculated, which helps in evaluating the best or potential suppliers to be selected. In addition, supplier rankings are also determined based on the resulting priority values.

Penelitian ini bertujuan menentukan supplier terbaik untuk bahan baku aluminium di PT XYZ, PT XYZ saat ini tidak mempunyai trik dalam penentuan pemasok yang terbaik sehingga bahan baku di PT XYZ sering mengalami kekosongan yang dampak nya dapat menghambat proses prodoksi. Oleh karena itu dilakukan penelitian dengan pendekatan Analytical Hierarchy Process (AHP) dan menemukan bahwa kriteria yang paling berpengaruh adalah kualitas dengan bobot 0,68, diikuti oleh harga dan ketersediaan masing-masing dengan bobot 0,13, serta lama pengiriman dengan bobot 0,06. Hasilnya menunjukkan PT AL sebagai pemasok utama dengan bobot 0,35, disusul PT DL dengan bobot 0,29, PT LJA dengan bobot 0,19, dan PT MM dengan bobot 0,17.

PT XYZ merupakan perusahaan engineering yang bergerak di bidang fabriation, machining, dan part stamping. Salah satu material yang paling sering dipesan adalah besi hollow, karena permintaan dari customer cukup banyak. Penelitian ini bertujuan untuk mengetahui pemilihan supplier material besi hollow tersebut. Metode yang digunakan yaitu Analytical Hierarchy Process (AHP) dengan pertimbangan 4 kriteria, di antaranya kualitas, harga, metode pembayaran, dan waktu pengiriman. Terdapat 3 alternatif supplier di PT XYZ, yaitu PT. A, PT. B, dan PT. C. Pengambilan data melalui observasi dan wawancara secara langsung dengan departemen Purchasing di PT XYZ. Hasil penelitian menyatakan bahwa kriteria paling berpengaruh adalah kualitas dengan persentase 47,3 %, dan alternatif supplier yang terpilih adalah PT. A dengan nilai bobot sebesar 0,694. Rekomendasi untuk perusahaan dapat membuat schedule kedatangan material dan memastikan kembali kepada supplier mengenai waktu tepatnya material datang untuk menghindari risiko keterlambatan waktu pengiriman, melihat rendahnya bobot kriteria waktu pengiriman pada supplier yang terpilih.

The property business in 2018 did experience a downward trend because of the high backlog caused by oversupply. But the prospect of the property business in 2019 is quite promising and is believed to continue to prosper. The research base is a case study at PT XYZ, one of the subsidiaries of BUMN Construction Services which is engaged in the development of the property of the Transit Oriented Development (TOD) area of the Light Rail Transit (LRT) in Jakarta. This study aims to obtain a superior strategy in the competition of the property business in the TOD region which makes added value for PT XYZ so that it can compete with other developers. The company's strategy for PT XYZ was formulated using David's strategy formulation framework, which consisted of input stages, matching stages and decision stages. The Analytical Hierarchy Process (AHP) is used to determine the weight of internal and external strategic factors and Quantitative Strategic Planning Matrix (QSPM) to determine alternative chosen strategies. Based on the results of the QSPM assessment of PT XYZ, founded the construction and pre cast concrete division strategy gets a Total Attractive Score (TAS) of 5.60, higher than PT XYZ cooperates with top property marketing companies for 3 years strategy that gets a score of 4.12

PT XYZ is an agribusiness company. Currently, its potential is still not optimized. To support sustainable and competitive agricultural development and the sustainability of the industry in running a business, professional and efficient business plans and strategies are needed to achieve the business targets that have been set. This study aims to 1) analyze the business model run by PT XYZ, 2) analyze the internal and external conditions of PT XYZ, and 3) formulate an improvement plan for the business model of PT XYZ. The data used in this study are primary data and secondary data. Primary data was obtained through field observations, in-depth interviews with informants (purposive sampling), and distributing questionnaires. In contrast, secondary data came from various kinds of literature, both from books and the internet, regarding the results of data publications from relevant institutions and agencies relevant to the research. The method of analysis with research objectives are Business Model Canvas (BMC), SWOT (Strength, Weakness, Opportunity, and Threat) analysis, and qualitative and quantitative descriptive. The results of the Business Model (BMC) mapping at PT XYZ show that there is still a need for changes in business strategy because there are still potential customer segments to be developed. After using the SWOT analysis, there are several formulations of strategy development, namely a new alternative strategy focusing on several operational support components to reach broader consumers, integration between products and services, and a sound marketing management system.


 
 
 PT XYZ is a provider of high-quality internet service via fiber optic cables. The company plans to develop a new 500 kilometer fiber optic network in Region A -West Java to serve customer segments business to business (B2B), business to government (B2G), and business to consumer (B2C). This article intends to conduct a financial feasibility study in connection with the development of the project. This research method is qualitative with a case study type. The nature of this research is descriptive. This research was conducted in 2023 at PT XYZ. The types of data used in this research are primary data and secondary data. Primary data collection techniques use in-depth interview techniques; while the secondary data collection technique uses the study-desk method. The data analysis method in this article uses a financial feasibility study, with five financial analysis tools, namely NPV, IRR, DPP, PI, and WACC. The research results show that the development of fiber optic infrastructure in Region A by PT XYZ is feasible based on NPV, IRR, DPP, PI and WACC calculations. The implication of this research is, for the management of PT XYZ, to make it even more feasible, steps should be taken in accordance with controlling action, both controlling revenue and controlling expenditure.
 
 

The increasing prevalence of infectious and non-communicable diseases has spurred pharmaceutical and biotechnology companies to intensify research and development efforts for new drugs, particularly vaccines. The COVID-19 pandemic has prompted many companies and research institutions to find solutions. Preclinical testing in animals is mandatory in vaccine development, which highlights the importance of animals to ensure the safety and efficacy of drugs before clinical trials (conducted in humans). The surge in demand for animal testing presents a unique opportunity for PT XYZ to leverage the Laboratory Animal Division (LAD) as a Contract Research Organization (CRO). By offering services such as providing laboratory animals, providing materials of animal origin, and facilitating testing, PT XYZ transformed DHL from a cost center to a profit center. This research aims to identify customer needs and evaluate the business potential of CRO in DHL PT XYZ. This study combines qualitative data analysis with the Kepner Tregoe method and quantitative with the Analytical Hierarchy Process (AHP) method. This study recommends that PT XYZ prioritize the implementation of strategies aimed at improving service quality, expanding the variety of animal breeds and services, and obtaining relevant certifications. The results of this analysis and business strategy cost leadership are essential to increase customer satisfaction, grow market share, and ultimately achieve the company's revenue growth target.

The redrying unit is a tobacco drying unit at PT XYZ that functions to enhance aroma, ensure safe storage, and re-dry tobacco with the appropriate moisture level. In recent months, the redrying unit at PT XYZ has experienced a decline. The company management suspects that the decline in productivity is caused by problems with the efficiency of the production process. Therefore, a productivity analysis was conducted to determine the level of tobacco productivity at PT XYZ. In this study, the objective matrix (OMAX) productivity method was used. The weighting of criteria is measured using Analytical Hierarchy Process (AHP). Based on the calculation results, the criteria of electrical energy, machine hours, labor, and raw materials have the highest partial productivity values of 1.22, 3.35, 10.57, and 98, respectively. The highest total productivity was achieved in the March 3 period at 650.7 and the lowest productivity in the November 9 period at 68.6. Improvements are made on all criteria, by applying the objective matrix method, PT XYZ is expected to increase the partial productivity and total productivity of the company in the future.