Abstract

The objective of this paper is to discuss the impact of implicit trust in EDI via a model showing the evolution of technology, trust and security from traditional commerce to modern electronic commerce. While discussing the research method applied in the risk assessment process, the paper also describes an initial pilot case study undertaken to explore the impact of a trading partner's trust in EDI. The study is novel, in that it puts particular emphasis on the role ‘trading partner trust’ plays in EDI security, whereas most current literature on trust in electronic commerce is about protecting and attracting more customers.

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