Abstract
This paper deals with Business Excellence Model (BEM) and its implementation in cluster network environment. Total Quality Management and Organizational Excellence Model have gained a lot of attention in the last two decades as a way for organizations to meliorate business practices and operations and consequently to gain competitive edge. This paper presents the major objectives and benefits that drive companies to implement BEM. Furthermore, considering the most important barriers organizations are encountering during their endeavour to implement and apply Business Excellence Model, cluster networks, as environment that facilitates the implementation of BEM, are explained, determining the manner in which clusters help overpass the main obstacles. Since clusters imply interconnection of diverse actors which promote both knowledge creation and dissemination, innovation potential increase, resource exchange and similar, they are seen as facilitating environment for implementation for Business Excellence Model.
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