Implementasi Manajemen Mutu Pendidik di SMP IT Al Mumtaz Pontianak

Quality management in education is crucial to improving the quality of Islamic education, especially in private Islamic schools. This study identifies the implementation, challenges, and solutions for quality management in education at Al Azhar Islamic School in Bukittinggi. The research method used is a case study with a qualitative approach. Data collection techniques include interviews, observation, and analysis of relevant documents. Data analysis is processed through reduction, presentation, and verification to draw conclusions, with data validation using triangulation. The results of the study show that there are several stages or phases in the implementation of quality management in Islamic education at Al Azhar Islamic School. The first phase is the preparation phase of quality management, which includes forming a quality management team, stating the vision and principles as guidelines, and conducting a strengths and weaknesses analysis. The second phase is the planning phase of quality management, which includes planning the implementation of quality management in education and forming a management implementation team. The third phase is the implementation phase of quality management, which includes teaching processes, learning evaluation, resource management, and program monitoring and evaluation.

This research aims to describe the implementation of education quality management at SMA Negeri 2 Plus Panyabungan, Mandailing Natal Regency. This research uses a descriptive method with a qualitative approach. The main respondents consisted of the Deputy Principal and several relevant teachers. Data was collected through observation, interviews and documentation, including the use of school social media as an additional source. This research found that quality management planning at SMA Negeri 2 Plus Panyabungan involved all parties in the organization, from leadership to subordinate staff, in formulating the school's vision, mission and goals. Implementation of quality management uses Total Quality Management (TQM) principles, such as focusing on customers (students and parents), continuous improvement, and a data-based approach. The PDCA (Plan-Do-Check-Act) model is also applied as a systematic approach to improving the educational process. The research results show that the implementation of education quality management is very important in facing the challenges of globalization and technological developments. Effective integrated quality management can improve the quality of education, producing graduates who are academically competent and ready to face the dynamics of the world of work. Therefore, this study provides recommendations to policy makers and education observers to improve the quality of education through integrated and sustainable quality management. In evaluating SMA Negeri 2 Plus Panyabungan, it is the principal who carries out the assessment of teachers, namely in accordance with the SKP or assessment performance standards.

The implementation of quality management in higher education

Implementation of quality management is very important for hospitals to improve processes, solve problems, and reduce variations and errors in service, including through the implementation of popular Total Quality Management (TQM) and Six Sigma (SS) as new quality management strategies to increase profitability, effectiveness and efficiency of the organization's operations to meet customer’s needs. This study aims to develop an integrated hospital quality management model from the practice of TQM and SS to provide synergy in improving hospital performance. The study design was cross sectional through a survey using a questionnaire on 863 respondents, namely all employees ranging from doctors to administrative personnel at 8 hospitals. The TQM and SS practice integration model identified as “Quality Management Alliance Model (QMA)” consists of 6 variable constructs, namely: Management Practice (MP); TQM Infrastructure Practice (IPTQM); SS Infrastructure Practice (IPSS); Core Practice TQM (CPTQM); Core Practice SS (CPSS); and Hospital Performance (KRS) with 12 structural equations hypothesized. Data analysis are performed using Structural Equation Model through 2 tests, namely analysis of measurement models using confirmatory factor analysis (CFA) second order approach and structural model analysis. The results of the first order confirmatory factor analysis (CFA) analysis, after issuing invalid indicators (SLF≤0.5 and t≤1.96), obtained constructs of latent variables with models fit, valid, and reliable. Then in the second order CFA analysis on the overall model after being simplified through LVS (latent variable score) the study obtained construct model fit, valid and reliable. The results of the structural model analysis obtained a model fit with 11 structural equations that are positively and significantly related (t> 1.96). This study proves that the QMA model is feasible and can be applied to measure the implementation of hospital quality management. Hospital management is recommended to implement the QMA Model optimally to improve performance.

Improving the quality of education is a strategic issue that is the main focus in the development of educational institutions in Indonesia. In the era of globalisation and digital transformation, educational institutions are faced with the demand to produce graduates who are not only academically excellent, but also adaptive to changes and community needs. One approach that has been widely studied to address these challenges is the application of educational quality management. This study aims to systematically review various studies that discuss the concept, implementation, and results of the application of educational quality management, with the main question being how the application of quality management contributes to improving the quality of educational institutions. This study uses a literature review method by searching for scientific articles from 2019 to 2025 accessed through Google Scholar and the Publish or Perish (PoP) application. The search was conducted using the keywords ‘educational quality management’, ‘quality implementation’, and ‘improvement of educational institution quality’. From the search results of 15 articles, five main articles were obtained and analysed in depth based on their relevance to the topic and contribution to the research focus. The results of the study revealed three main themes: first, quality management is implemented as a continuous improvement strategy that emphasises planning, implementation, evaluation, and follow-up on quality; second, transformational and collaborative leadership are determining factors in the successful implementation of quality management; third, the implementation of quality management has been proven to improve student academic achievement and the effectiveness of educational institutions. This study concludes that educational quality management plays a significant role in building a culture of quality, accountability, and professionalism among educators. Further research is recommended to explore models of digital and participatory quality management implementation in the context of 21st-century education.

This article focuses on responses of higher education institutions to governmental policy. We investigate the influence of organisational characteristics on the implementation of quality management in Hungarian higher education institutions. Our theoretical framework is based on organisational theories (resource dependency and neo-institutionalism), Allison’s models on organisational decision-making processes, and also addresses some of the more specific characteristics of higher education institutions. Our empirical investigation shows that organisational characteristics matter in policy implementation of quality management in Hungarian higher education. Certain organisational variables, viz. leaders’ commitment to the implementation process, the involvement of external consultants, institutional reputation, and bureaucratic and political decision-making processes have strong effects on the implementation of quality management. Characteristics particular to higher education institutions were much less influential.

To survive in a highly-competitive higher education sector, institutions of higher learning are focusing on quality management principles. Therefore, a strong need emerges for a deeper understanding of quality management. Despite a substantial, growing interest from scholars, policymakers, and educationalists in quality management as a common phenomenon in higher education, many obstacles remain in the implementation process. This chapter captures the worldwide quality issues and a controversy related to implementation of quality management in higher education, identifies the barriers for successful implementation of quality management in higher education, reviews the key barriers that deter the efforts to effectively execute quality management in higher education so that quality management strategies can be formulated by the top management and policymakers accordingly, and presents directions for future research.

Education quality management is an important agenda so that it continues to exist and be in demand by students from time to time. Current facts show that the quality of Islamic education is less of a serious concern for education managers, so that there are fewer students, and even to death do not get students. This educational institution is often "less attractive" for students and guardians due to many things, such as the attitudes and services of educators, heads, and employees, the learning process, and infrastructure that ignore the quality of educational services. This reality is sad because thus educational institutions have lost their great potential as a place of education for generations as the successors of national and religious civilization. This research focuses on the implementation of total quality management in tahfidz education in senior high schools, which is expected to become a wealth in itself amid the development of the implementation of quality education services in Indonesia. Especially at the level of Islam-based high schools, which are concerned with the integration of science in aspects of Islam (Islamic studies), as well as social science and natural science. Can be an inspiration for the development of Islamic high schools in Indonesia. This study is to describe the implementation of total quality management in tahfidz education at SMA Muhammadiyah 1 Ponorogo. Tahfidz education as one of the advantages at SMA Muhammadiyah 1 Ponorogo will be seen from the Total Quality management cycle (Pland-Do-Check-Action/PDCA).

When discussing the results of educational provision, of course you will question the quality of educational provision, and to measure the quality of education you can look at the graduates or output. And this can be realized if it is done with proper management of the quality of education, and that is the domain of education quality management studies. So a comprehensive understanding of education quality management is needed so that it can be implemented in educational institutions appropriately and can run effectively and efficiently. In this study the author uses qualitative research with a library research approach and is descriptive in nature, where the author wants to reveal a deeper theoretical review of education quality management." The result of this study is that quality management, which is more popularly known as TQM, is a way of continuously improving performance (continuous performance improvement) at every level or process, in every functional area of an organization by using available human resources and capital. The main goal of TQM in education is to improve the quality of education in a sustainable, continuous and integrated manner. Meanwhile, the success of TQM is largely determined by its five supporting pillars, namely: 1). Product, 2) process, 3) organization, 4) leadership, and 5) commitment. And the implementation of quality management in schools, among other things, focuses on a). Implementation of institutional management, b). Implementation of curriculum quality management, c). Implementation of learning management and graduates

The aim of this study is determining the effect of the principal's transformational leadership, the commitment of educators and education personnel, and training programs on the implementation of school quality management and performance. This research is considered as quantitative research. The population in the study is all Malang teachers. 100 Malang teachers are used as samples selected by simple random sampling. The data in this study is obtained by distributing questionnaires through G-Form distributed to each school's group. The collected data is analyzed using Structural Equation Model (SEM). The results of the test show that Transformational Leadership has an effect on the Implementation of Quality Management. Transformational Leadership affects Institutional Performance, Commitment of Educators and Education Personnel affects Quality Management Implementation, Educator and Educational Personnel Commitment affects Institutional Performance, Training Programs affect quality management, training programs affect Institutional Performance. This research is hoped to contribute to the educational literature and have beneficial throughout larger society, especially in educational field.

Educational quality management has become a strategic topic in the era of globalization because it plays a crucial role in improving institutional effectiveness and learning quality. The application of quality management principles, such as Total Quality Management (TQM) and the process approach, has been implemented in various educational institutions, although the results and approaches are still varied. This study aims to systematically examine the principles and benefits of quality management in education and to answer two main questions: (1) what are the most dominant quality management principles used in education, and (2) what is the impact of implementing these principles on improving educational quality. The research method used is a Literature Review with a qualitative approach. Data were collected from Google Scholar and Publish or Perish (PoP) databases using the keywords "principles and benefits of quality management in education." Of the 50 articles published between 2020 and 2025, 5 were selected for further analysis. The analysis yielded three main themes: the application of TQM principles, challenges in quality implementation, and the role of leadership in maintaining the sustainability of educational quality. In general, the implementation of quality management has been shown to improve organizational effectiveness, educator professionalism, and the overall quality of learning outcomes. This study also recommends further studies focusing on the integration of quality management principles with digital transformation in education.

The purpose of this research study is to examine the Implementation of quality management systems in Iranian hospitals with particular emphasis on the role of top management commitment and leadership on quality management (QM) in service organizations. Taking both private and public Iranian hospitals as cases, a conceptual framework based on the theoretical dimensions and the findings is proposed. This study explores how contextual factors influence the implementation of Quality Management (QM) practices. It contributes to the contingency theory of quality management effectiveness. The analysis empirically examines the internal fit between QM and organizational structure, organizational culture and top management commitment as well as its external fit with environmental uncertainty. How these factors affect the implementation of quality management is also considered. Data were gathered from four hospitals from semi-structured interviews with hospital leaders, hospital managers and other staff who dealt with the implementation of quality management, fundamentally through semi-structured interviews. This was supplemented by document analysis. This research study demonstrates both internal fit and external fit affect implementation of quality management; however, top management commitment has a significant role in quality management implementation. Additionally, the findings offer insights for managers to customize quality management programs to achieve optimal performance benefits. This thesis makes an original contribution to the literature in integrating a contingency approach to quality management with an emphasis on distributed leadership as an approach to facilitating effective quality management in a hospital context.

Quality has become a rising significant means of competition in the market of this world and has developed into a tactical weapon in the tussle for market shares and improved profitability. Implementation of quality management in construction industry provide several benefits such as higher productivity, reduced rework, improve budget performance, improved employee job satisfaction. Since the industry of Construction is dissimilar from other industries in many aspects such as kind of work that they are doing, lack of management support, lack of skilled workers, lack of leadership qualities in employee and also lack of support from higher level, lack of team work and that’s why it becomes difficult to implement Total Quality Management in this industry and above this more construction companies found quality as an expensive accessory due to the fact that construction companies are completely unknown to the detail that unimplemented quality is way more elevated than running a fully functional quality program. This paper describes the issues in signifying quality in the majestic industry of construction, a highly dangerous industry and then study the advantages of quality management (QM) implementation in the vast industry of construction and barriers to quality management during its implementation. Data is collected through surveying the contractors. Various Data analysis tools was used for analysis purpose. Result indicate that the contractors know the benefits of quality management but that change is slow and some efforts are needed for effective implementation of quality management in the much required vast industry of construction.

To implement quality management under uncertainty, higher education institutions should explore factors influencing lecturers' performance This study assess the moderating role of training in the relation of leaders’ implementations of quality management to lecturers' performance among lecturers in Egyptian higher education institutions. The data for this aim was obtained through self-administered questionnaires from the public university of Egypt and applied PLS software to analyze the data. The questionnaire data were obtained from 310 lecturers who confirm hypotheses that training strengthens the positive relationship between leaders’ implementations of quality management on lecturers' performance. The findings showed that leaders' implementation of quality management and training had significant predictions on lecturer’s performance. Furthermore, the interaction item between leaders’ implementation of quality management and training could significantly affect lecturers’ performance. This indicated that the association between implementation of quality management and lecturers’ performance could be moderated by training. In the light of the research results, this study provides a special perspective for educators, practitioners, and researchers to recognize the role of training in promoting lecturers’ higher levels of performance in higher education contexts.

This article discusses on describe the implementation of integrated quality management of education at MTs Negeri 2 Bandar Lampung with a focus on customer, total involvement, measurement, commitment, and continuous improvement. This study uses the theory of Jerome S. Arcaro. The research method used is descriptive qualitative method through observation, documentation and interviews at MTs Negeri 2 Bandar Lampung. Data were analyzed using the following steps: data reduction, display data, and conclusion / verification). The results of this study indicate that: 1) The implementation of quality management on customer focus has gone well, because madrasas not only involve internal parties in every process but also involve external parties. 2) The implementation of quality management in total involvement has gone well with the existence of MGMP, under the guidance of the principal of madrasah, fostered cooperation between teachers and students outside of class hours. 3) Implementation of integrated quality management on measurement has gone well by having an organizational structure that contains controls, and the existence of an evaluation meeting. 4) The implementation of integrated quality management in building and maintaining commitment has gone well with always holding coordination meetings, giving rewards to teachers and trainers as well as students who win competitions. 5) Implementation of quality management in continuous improvement has also gone well with continuous supervision, as well as workshops and trainings.