Impact of Workers' Voice and Job Integration on Development of Positive Psychological Capital :A Field Study in General Tax Authority in Iraq

Abstract

The aim of the current research, through its chapters and topics, is to identify the ability of the departments of the General Authority for: Higher, Middle and spuriously Taxes to apply measurement indicators or the dimensions of the voice of workers and functional integration as necessary and effective processes that contribute to the development of positive psychological capital at the level of work in the business environment, and given the importance of the two variables researched for the university from The perspective of the community and the sample resulting from directing the various administrative phenomena in improving the work of the authority, and on this basis, the research problem was embodied in its main question (Was the strike committee able to employ the voice of workers and functional integration to improve the psychological capital of its employees?), so that this question is a starting point for a research goal embodied by choosing The exploratory, analytical descriptive approach is the most appropriate in this research direction, to prepare a questionnaire for research from solid scientific standards adopted by previous studies and to introduce some expert professors and arbitrators to it with appropriate modifications, to be distributed to the research community (100) of its leaders, to be collected and analyzed through the statistical program (SPSS V. 28) Through the appropriate statistical methods, the practical analysis through the data obtained by the researcher from the sample answers reached the most prominent result (the tax authority was able to employ the voice of workers and functional integration to improve the psychological capital of its employees), in addition to the availability of the three variables and their good practice in the authority.