Abstract

The present study aims to investigate the relationship between perceived internal corporate social responsibility (CSR) practices and affective organisational commitment. Based on a primary data sample of 300 bank employees, a structural equation model (SEM) was developed to test the research hypotheses. The results indicated that the research model fitted well with the empirical data. The findings show that employee perception of internal CSR dimensions was significantly related to affective organisational commitment. Therelationship between affective commitment and internal CSR was also investigated within a model that moderates effects on employee gender. This study provides an understanding that motivations could encourage employee’s affective commitment, which might translate to effective human resource management policies.

Highlights

  • Positive employee attitudes such as job satisfaction and organisational commitment play a vital role in employee’s positive behaviours in the context of organisational change and innovation demand (Gharleghi et al, 2018; Herold et al, 2007; Meyer et al, 2007; Shum et al, 2008; Van Dierendonck & Jacobs, 2012)

  • The discriminant validity was tested through two criteria, including (1) maximum shared variance (MSV) values need to below-average variance extracted, and (2) square root of AVE (SQRTAVE) values neet to above interconstruct correlations (Farrell, 2010; Fornell & Larcker, 1981; Hair et al, 2010)

  • This study aims to assess the relationship between internal Corporate social responsibility (CSR) perception and affective commitment among bank employees in the Vietnamese market context

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Summary

Introduction

Positive employee attitudes such as job satisfaction and organisational commitment play a vital role in employee’s positive behaviours in the context of organisational change and innovation demand (Gharleghi et al, 2018; Herold et al, 2007; Meyer et al, 2007; Shum et al, 2008; Van Dierendonck & Jacobs, 2012). Mercurio (2015) proposes a conceptual framework in which affective commitment, or the emotional attachment to the organisation, is a vital essence of organisational commitment. The results of empirical studies measuring commitment indicate that affective commitment repeatedly correlated more strongly with consequences such as turnover and firm performance (Cooper-Hakim & Viswesvaran, 2005; Mathieu & Zajac, 1990; Meyer et al, 2002). In another situation, firms have coped with increasing pressure to pursue social and environmental responsive behaviour from a variety of stakeholder groups (Laidroo & Sokolova, 2015; Roush et al, 2012). CSR is valued by employees, which intensifies positive attitude, behaviour, and performance in the organisations (Backhaus et al, 2002; Barakat et al, 2016; Brammer et al, 2007; Chaudhary, 2017; De Roeck et al, 2014; Greening & Turban, 2000; Rupp & Mallory, 2015; Story & Castanheira, 2019)

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