Abstract
Human resource problems faced by CSOs are the limited number of employees compared to organizational activities, low employee skills, and lack of employee experience in managing the activities of the organization. Based on these problems, NICE Indonesia conducted a CSO Manage training program which was participated by 10 CSOs. This research was conducted with the aim of evaluating the CSO Manage training program. 10 CSO participants in the CSO Manage training program were taken entirely as research samples. Evaluation of the CSO Manage training program is carried out using the Kirkpatrick four-level evaluation model. The results showed that the objectives of the CSO Manage training program could be achieved as indicated by an increase in knowledge and changes in participant behavior, as well as an increase in individual and organizational performance. Keywords: Training, CSO Manage, NICE Indonesia, Kirkpatrick Four-Level Evaluation Model DOI : 10.7176/EJBM/12-2-05 Publication date: January 31 st 2020
Highlights
The formation of civil society organizations (CSOs) is a form of community participation in efforts to improve the living standards and welfare of the community independently
Evaluation of the CSO Manage training program is carried out using the Kirkpatrick four-level evaluation model
The results showed that the objectives of the CSO Manage training program could be achieved as indicated by an increase in knowledge and changes in participant behavior, as well as an increase in individual and organizational performance
Summary
The formation of civil society organizations (CSOs) is a form of community participation in efforts to improve the living standards and welfare of the community independently. 10 CSO participants in the CSO Manage training program were taken entirely as research samples. The results showed that the objectives of the CSO Manage training program could be achieved as indicated by an increase in knowledge and changes in participant behavior, as well as an increase in individual and organizational performance.
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